Paycom is a huge timesaver
April 30, 2025

Paycom is a huge timesaver

Angie Maas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We moved to Paycom from Ultipro (now UKG). The Ultipro system was not very intuitive and user friendly and there was a lot of manual changes that needed to be made in many areas of the program because the different modules didn't "talk to each other" We moved to Paycom to both save money and also found the program much more user friendly and time saving as information flows through all the different modules and makes data entry much easier as it is very "self driven" meaning it encourages the employee to enter most of their own information.

Pros

  • The system is very effecient for the most part. From application to hire, the process is very seamless.
  • Service is great. I like having a dedicated specialist that knows our business needs and how we use the system.
  • They are constantly making enhancements to improve the technology and are receptive to feedback

Cons

  • There are a few clunky processes still. (like the inability to edit email addresses in Applicant Tracking)
  • They are behind on enabling texts and push notifications
  • I would like to see more capability for the Employee Engagement platform. MyCom looks promising but is still new and needs some work.
  • New Hires are much quicker. Onbaording a new employee used to take almost 2 weeks from start to finish. Most candidates on average now take about 5 days to complete.
  • Payroll errors have significantly been reduced. In Ulti we had to manually import timesheets into the Payroll portion of the system so there was room for error as well as just added time. Now the whole process from start to finish is a few hours. And I love that the system is so intutive and does a lot of the "checking" on things that we used to have to manually review.
  • Reporting is so much easier. Even building custom reports is a breeze.
Because information flows, it has significantly reduced the time to enter employee information and even job information. Once we set up the position and job, it's always there, and since we can add all the backend details to the job (supervisor, GL, location, etc) we don't have to constantly do that when we are onboarding.
We have setup notifications on a lot of processes saving a lot of time. For example, we have emails set to hire and term dates that automatically send new hire surveys to new staff 30 days after they start and we also send exit surveys to staff after they leave. We also have auto emails set to go to various departments when we rehire (like accounts payable, membership directors, etc) to notify them so they can take care of what they need to for a rehire which has saved so much time manually emailing everyone.
Over all it came down to functionality and price. ADP didn't come well reviewed by other [...]'s and Paylocity didn't seem as intuitive as Paycom. Our Paycom rep also took a lot of time with us, explaining things and showing us how the system would help us. We felt like she really understood our organization and how we would use the software.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

I think especially for [...]'s, it is as close to the ideal platform as you can get. We are a unique employer as we have staff with multiple jobs, at multiple branches and departments and have struggled with a platform that makes managing that easy. Paycom allows us to drill down specific job access by employee and has really made a lot of our processes easier.

Paycom Feature Ratings

8.6
Employee demographic data
10
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
8.7
Pay calculation
9
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
9
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
8.8
View and generate pay and benefit information
10
Update personal information
10
View job history
9
View company policy documentation
8
Employee recognition
7
Asset Management ()
Not Rated
8.5
Report builder
8
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
9
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 7 months ago
    Angie, thank you for sharing your experience with Paycom. We're thrilled to hear that our HR and payroll software has streamlined your processes, reducing manual errors and saving you time. It's clear that our software has been a game-changer for your organization, especially coming from a previous provider that lacked a comprehensive software. Unlike other providers that offer piecemeal solutions, Paycom's single solution software truly sets us apart, allowing data to flow seamlessly across all modules and eliminating the need for manual workarounds. As the only true single solution software, we're grateful to have clients like you who appreciate the efficiency and innovation our approach brings to HR and payroll management.

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