Item: Paycom
Rating: 10
Author: Holly Lobdell

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

I mean our user ratio right now we have 99.7% users using it. We use it for absolutely everything we do. The time clock, the payroll, the benefits, the HRIS system piece of it. We use it for everything we possibly can.

Pros and Cons

Pros

It manages our stuff very, very well. It's very user-friendly, not just the software itself, but the people behind the company. Our manager that manages our team is phenomenal. He comes out all the time, even just having a dedicated person to help us with the software to help us understand the ins and the outs so we don't make a colossal mistake. I don't think I have a negative thing to say.

Cons

I think we just went through performance management and I think maybe just being able to set that up a little bit easier and understand how X, Y, Z affects 1, 2, 3.

Return on Investment

I would say it's a huge return on our investment because just the time management piece of it. We're able to do a lot in there and it doesn't take us 5 million different routes to get there. It's set up and once it's set up, you're done with it.

Single Software Solution

I would say just behind the scenes, setting things up is completely different. It walks you step by step on how to do it and others. It doesn't give you the full scope of what needs to be done. If you change this thing, you have no idea that it could affect two or three other things. They come walks you through each step to make sure that it is set up a hundred percent.

Automation

I would say our open enrollment piece of that and how it's automated and how quick it is for people to move through that has saved me fun. Immense amount of time.

Alternatives Considered

ADP Workforce Now and BambooHR®

I have used ADP Workforce Now and Bamboo HR and by far this one's the best.

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Likelihood to Recommend

It's well suited like our applicant Tracking helps us on immensely. Being able to just click a couple of buttons and emails for firing off. You don't have to worry about what's happening again too. If somebody accepts an offer, you can send out a background check and drug screen and a pre-employment fiscal in one stop. I'm not really sure where it hinders us yet. We don't know, but we're still just getting our whole thing set up.

Paycom Feature Ratings

Using Paycom

Usability

It's super easy to use.

Usability Pros and Cons

Pros	Cons
None	None

Comments

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Alexis Correa
(Vendor Representative) commented 5 months ago
Holly, at Paycom, we're committed to providing a single software solution that streamlines HR and payroll processes, and it's clear that our approach resonates with you and your organization. Our goal is to make it easy for clients like you to manage all aspects of their workforce, from Time and Attendance to benefits and performance management, in one comprehensive software. We're also dedicated to providing world-class support, including a dedicated specialist who can guide you through setup and help you tailor our software to your unique needs. We're glad to hear that our automation features have saved you a significant amount of time and effort.

Paycom Review