Item: Paycom
Rating: 10
Author: Tammy Pickarts

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

So at the beginning of it, I had a lot of use cases, but my rep for Paycom was fabulous and did a great job getting back to me. So it's a lot of, I'm kind of becoming the HRIS systems person so if people have problems with it, I kind of take care of that piece of it. But I use it mostly for payroll.

Pros and Cons

Pros

I love the garnishment piece of it, the garnishment department where you just upload garnishments and I don't have to worry about figuring anything out. I love that. I think it's super user-friendly. Love the ask here. So we can have direct contact and with our employees and know where their problems are and get 'em fixed fairly quickly.

Cons

Yeah, the only thing I really see is the direct deposit. The way the direct deposits are set up for our employees, it's a little hard for them to understand because there's not like a delete button. You have to backspace out like a routing number and an account number and they sometimes struggle with that.

Single Software Solution

And that's why I didn't like ADP because we had a separate HRIS system, so it was double entry into the HRIS system and that's what I love about Paycom. There's not all that extra data entry and room for error.

Automation

It's just saved me a lot of time, especially with the payroll piece of it where I know in a DP you have to go back, you have to unlock timecards and then go back and change 'em, lock it back up and go back into the payroll piece of it. And when you use your software system, it's automatic. If somebody makes a change, it just comes right into my payroll even though it's open. Love it.

Alternatives Considered

I've used ADP in the past. I've used three different construction softwares. I worked in a school district where they use Skyward for their software top. This is above all of them.

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Other Software Used

Microsoft Excel

Likelihood to Recommend

Well suited. I've been in payroll 25 years, use probably five, six different systems. This is great for payroll. People have changes to their timecard, it can flow right into payroll. It's like a instant time thing. I think it's great. I don't really see a lot of inappropriate scenarios I guess.

Paycom Feature Ratings

Using Paycom

Usability

I think it's very user-friendly. I don't have a ton of, once people get used to see some things in the system, I don't get a lot of questions.

Usability Pros and Cons

Pros	Cons
None	None

Comments

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Alexis Correa
(Vendor Representative) commented 5 months ago
Tammy, at Paycom, we strive to provide a seamless and user-friendly experience for our clients, and it's great to see that our efforts are aligning with your expectations. Our single software solution is designed to eliminate redundant data entry and reduce errors, making it easier for HR professionals like you to manage payroll and other HR tasks. Additionally, our Garnishment Administration feature is designed to simplify the process of managing garnishments, allowing you to easily track and manage court orders, tax levies and other types of garnishments. Thank you for your 5-star review!

Paycom Review