Paycom is one of the best
December 16, 2025

Paycom is one of the best

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We have recently moved to Paycom from another platform. Paycom has been easy to navigate, the support is awesome and the ease of use has become second nature. I highly recommend Paycom. It addresses the lack of interface with our benefits providers, its AI feature has been an awesome experience and very useful when you need to find something that you maybe can't remember exactly where to find it.

Pros

  • Training
  • Support
  • Ease of use

Cons

  • Reassuring the hand-off is done with a little more finess
  • Reports
  • Sometimes feeling rushed to get info
  • Have only been working with Paycom for a couple months hard to give a solid review
  • Automation- Great change
  • Software- Easily navigated
It is just there on other platforms that I have dealt with. Paycom, is more inclusive and more easily navigated.
Too early to give solid feedback. But so far so good!
Love this operational feature. As mentioned before, we sometimes get overwhelmed with our day to day operations that we may forget where something is located or how to make a change. IWant is an amazing feature.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Well suited - Assistance when needed seems always at the ready
Well suited - Paycom's willingness to jump on an issue and answer questions
Well suited - Project management is amazing and easy to work with
Well suited - Staying on task to complete projects
Less appropriate - sometimes feeling rushed to complete information gathering

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.3
View and generate pay and benefit information
10
Update personal information
10
View job history
7
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented a month ago
    Thank you for taking the time to share your world-class experience using Paycom. We're thrilled to hear that our HR and payroll software has been easy to navigate, with innovative tools like IWant™, and that your dedicated specialist has provided exceptional support to ensure you're getting the most out of our software. It's great to know that Paycom has been able to fill the gaps where your previous provider fell short, demonstrating why our software is a leader in the industry. Thank you for your 5-star review!

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