Paycom will change your work life
November 11, 2025

Paycom will change your work life

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for payroll, time tracking, performance, engagement, and training.

Pros

  • Paycom has incredible service. If we ever have an issue, which is rare, they respond quickly and helpfully.
  • The platform is extremely user friendly
  • Nearly everything is extremely customizable. For example, we were able to make a performance program that is very specific for our org.
  • It makes payroll super fast! I went from spending two days on payroll to 2 hours.

Cons

  • Certain features can be overwhelming because they are SO customizable. A default or simple option might be nice for some features.
  • Paycom is very efficient and saves time for all of our leaders
  • It's employee focused, so our employees have to make their own changes to their profiles. This has freed up our management team even more to focus of "big picture" things, and Paycom even has a feature to show how much payroll we've "saved" but not having to help our employees with these items.
  • It's improved our performance management system to be much more effective and streamlined.
With our previous provider, I had to hand-key in most timecards. Payroll took me nearly 16 hours. With Paycom, it takes maybe 2 hours. Not only is it better at tracking time, but I can upload data sheets easily and no longer need to hand-key info.
It has truly made everything more efficient. One area that has been very helpful is automating surveys and reviews. Things don't get missed or delayed anymore!
We can use this to look up information quickly rather than having to click around to the right report for it. It's especially helpful for quick questions, if I'm in a meeting I can quickly ask something and have an answer in the moment rather than pulling all the data.
Paycom is faster, more efficient, and more proactive. Paycom is more hands on, I appreciate that I have a customer service rep for day to day questions, and we have a rep who checks in quarterly to ensure we are getting the most from the system. They never feel pushy and are always helpful, no matter how big or small the question is.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom is incredible for payroll and timekeeping. It does mot things extremely well. If you're aiming for more of a "fun" platform, it may not be the best fit. For example, some platforms offer a "social media" section or image sharing. If you want a platform that makes HR a breeze, Paycom is for you.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Individual goal setting
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 6 days ago
    Your transition to Paycom from a previous provider has clearly had a profound impact on your organization’s efficiency, with payroll processing time decreasing from 16 hours to just two hours. We’re glad to hear that our customizable solution has allowed you to tailor our software to your unique needs, and that IWant™, our command-driven AI engine, has provided you with quick and easy access to essential information. Thank you for your 5-star review!

More Reviews of Paycom

  1. Home
  2. HR Management Software
  3. Paycom Reviews
  4. User Review of Paycom