Paycom is a robust platform
February 14, 2026

Paycom is a robust platform

Monica Costa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I use Paycom as an employee and an employer. Paycom is a robust platform that continuously works to improve the system and processes in place to serve their clients. The employee-side is user friendly on both the web version as well as the app. The client-side has a learning curve that can take a little time to master, but once a user understands the system, it truly works FOR the client. The reporting function is fantastic, and the client support is unmatched. Highly recommend!

Pros

  • Reporting functions
  • Mileage tracking through the phone app
  • Customer service

Cons

  • Expense management
  • The ability to run reports to find exactly what I need is fantastic and saves time instead of manually finding and managing data.
I do not have experience with any other payroll management processes.
It has eliminated waste by moving certain documentation requirements online instead of it being a paper document that needs to go through several rounds of approval before things are set up.
I have used IWANT to quickly generate employee data. It is not very powerful yet, but there is lots of room to improve.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom's time keeping system is easy to use and access as both an employee and employer. As an employee, you can see a very clear and easy to understand breakdown of what your paycheck will look like prior to receiving it. This function empowers employees to gain a thorough understanding of how much they are make, what deductions and taxes are being taken out, what leave was used during the pay period, along with so much more. That insight is valuable.

Paycom Feature Ratings

9.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
8.4
Pay calculation
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8
Reimbursement management
7
9.3
Approval workflow
9
Balance details
10
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
6.7
Performance plans
7
Review reminders
5
Multiple review frequency
8
Succession Planning ()
Not Rated
5.5
New hire portal
6
Manager tracking tools
5
7.0
Individual goal setting
7
Performance tracking
7
6.3
Job Requisition Management
6
Duplicate Candidate Prevention
5
Applicant Tracking
6
Notifications and Alerts
8

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented a month ago
    Thank you for your 5-star review, Monica! It's great to hear that you find our reporting feature, mileage tracking and dedicated service particularly valuable, and that our software has helped streamline processes and eliminate waste. We're also glad you've had a positive experience with IWant™, our command-driven AI engine.

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