Paylocity Through My Payroll Eyes.
September 27, 2022

Paylocity Through My Payroll Eyes.

Ashley Foddrell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use Paylocity to process our company's payroll, set up locations, terminate employees, update our GL code setup, and make sure our taxes are set up correctly. I am an administrator for my company with Paylocity, so I have a lot of responsibilities with the platform.

Pros

  • User friendliness of platform.
  • Keeping system current.
  • Provide peak articles that are detailed which allows me to not have to always reach out to my account manager.

Cons

  • Sending out notices when updates are being rolled out so I don't have to remember to go look at the update sheet to know when something is coming.
  • Pushing out enhancements more frequently.
  • Responses for my tickets.
  • The new report layout is a lot more difficult to use than the old layout. i would love to see it go back to the old way.
  • Reduce errors in processing our payroll due to the in-depth reports we are ale able to run to audit.
  • Improved employee communication throughout the company with the community platform.
  • The compensation tool allows for our managers to have more input on the employee's rate increases versus them manually being keyed by our payroll staff.
They have helped our HR department tremendously. We spend less time doing things manually for our managers in the field now that we have been able to automate a lot of things. We had workflows turned on for the position changes, rate increases, and branch transfers, and that would have been a great platform if would have worked as we needed it to. If we get more automated things like that, our company will continue to grow in the right direction.
We get instant feedback from the things that we post in the community. We are able to see their responses in real-time. We are able to communicate to all of our employees and not just the ones that are in positions that allow them to have a company email address. It is also nice to see when employees are communicating amongst themselves for employees at different locations.
I think that Paylocity is definitely doing what it needs to do to stay at the forefront without HR platforms. I have used several HR platforms; I am just unable to think of them all at this time. The fact that Paylocity is real-time makes a huge difference. I wish that HR & Payroll didn't have a 24-hour sync window with Time & Labor for certain things.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

Yes

Overall, in my opinion, Paylocity is a really
good platform for HR functions and employee engagement. I have used several
different platforms in my career history, and this is definitely one of the
better ones. Whenever I have to update any of our tax information, I just submit
it to our account manager, and they pass it along to the tax department to make
sure it is set up correctly for our company.

I feel that they have very knowledgeable account
managers, which makes the interaction with Paylocity good. This is a big driving
force for recommending them to fellow colleagues that are not currently on
the platform.

Paylocity Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
2
Organizational charting
4
Organization and location management
4
Compliance data (COBRA, OSHA, etc.)
3
Pay calculation
6
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Report builder
8
Pre-built reports
Not Rated
Ability to combine HR data with external data
6
Performance plans
7
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
New hire portal
9
Manager tracking tools
9
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8

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