Paylocity is a great service
Updated July 24, 2024
Paylocity is a great service
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We currently use a time and labor system that is not Paylocity and it can be difficult to move the information. Other than that, the system is fairly easy to navigate. They take care of our taxation and garnishments and payment of some of our additional deduction payments. I am confident when I contact the customer service, that I am going to be assisted in any questions that employees may have.
Pros
- Customer service
- Ability to generate reports
- Employee participation
- Help/Knowlege base center
Cons
- Quarterly reports
- Tax department can take a long time to rectify issues occasionally
- Garnishment issues can be confusing and may get different answers depending on the rep that you get to speak with
- Data entry time reduced
- Error are easily found and corrected
- Less time for payroll to assist employees for self service
We have the ability to add so much more into our system, but HR has not done this due to staffing issues
Our employees really do not look at the system that way, I have sent information to them. We also have outside vendors that provide these services for us.
It really was not the Flex when we used it, it was cumbersome, and the reporting was a nightmare. Our rep was good if she was in a good mood or if you were lucky enough for her to be busy and get one of her counterparts. When they set up the system, they really did not listen to what we needed and we had to compensate for that for almost 11 years and no one on their end was ever able to make the corrections that we needed!
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes
Paylocity Feature Ratings
Using Paylocity
82 - All aspects from clerks to Management
3 - Payroll Manager, HR Manager, HR Generalist
- Onboarding
- Processing Payroll
- Financial Reporting
- Personal Records
- Ease of moving towards paperless
- Additional reporting
Evaluating Paylocity and Competitors
Yes - Paychecx, we were acquired by another organization and they wanted us on the same system
- Other
This was not my decision, but I was glad because of the ease of use
Unknown
Paylocity Implementation
- Implemented in-house
Yes - We had supplied reports from our previous provider, and we went in sections. Getting the information downloaded and then we verified everything. Then moved on to the next segment, this was driven by our Paylocity implementation rep
- Working out the little details
- making sure that our reports were giving us the information we needed to do our reporting to the state
Paylocity Training
Paylocity Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Immediate help available Quick Initial Response | None |
Unknown this was done at a higher level
Yes - Yes but it took awhile
2 years ago, a new employee had entered their additional deduction amount for their federal taxes as 100%. It was the last check of the year, and I had the day off, the support staff was able to walk me through the reversal, correction and reissue to the employee.
Using Paylocity
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- processing of the payroll
- making correction
- entering 3rd party sick time notices
- sometimes the making reports appear the way that you would like with the correct data
- finding reports for information that you need
- knowledge base
- The revised APP- staff HATE IT
Yes - My staff hates it
Comments
Please log in to join the conversation