Love Paylocity but with a few concerns
May 16, 2023

Love Paylocity but with a few concerns

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for onboarding, time & labor, payroll, LMS, and HRIS. The ability to customize the General Ledger, pay rates, and time cards provides the needed solution to integrate payroll in our financial reports.

Pros

  • Payroll processing
  • Reporting
  • Time & labor

Cons

  • Account Managers have been sporadic over the years. At times, we have had amazing Account Managers, and others, not so much. We appreciate it when our Account Managers are in it with us and help find solutions and participate in the solutions.
  • In Community, we would love to see more functionality in the body of announcements and updates (such as colored text).
  • A big improvement was seen when implementing Paylocity was in Time & Labor. Prior to Paylocity, managers were completing spreadsheets from manual time cards that were then compiled and prepared for payroll upload. It brought us into the 21st century!
  • COVID-19 brought to light our inability to reach all of our employees in a timely manner (not all of our employees have company email). We adopted Community and now have a great platform to provide company information, for teams to communicate, and for recognition through Impressions.
  • Onboarding has reduced the amount of time the HR Team spent manually entering employees. We like the streamlined process that new hires now have in completing the necessary new hire tasks.
Onboarding has been very effective in reducing the time new hires, managers, and the HR Team has spent on setting up employees in Paylocity. It has reduced the number of errors managers make on compliance requirements such as I-9s.
We have adopted Community and Impressions. Since we have a young workforce that is mainly part-time, it has been difficult to increase engagement in these platforms. The HR Team sees the value in it and routinely uses it for providing company information, manager communications, and employee recognition.
Going to a web-based product made all the difference. It is so much easier to use for employees, managers, and admins.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Great payroll and time & labor solution. The PEPM fees make it difficult to adopt modules when the majority of our workforce is part-time and we wouldn't use it for them (benefits, performance).

Paylocity Feature Ratings

Employee demographic data
9
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
5
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
Pay calculation
9
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
7
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Tracking of all physical assets
9
Report builder
9
Pre-built reports
9
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
9

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