Paylocity Review
Updated December 13, 2024
Paylocity Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paylocity
We initially used it for payroll only and then we liked it so well that we added it. The next thing we added I think was the recruitment piece. And we had a third party recruitment software. We wanted to incorporate the transition of recruitment to payroll so we added onboarding and recruiting. So I think it actually went payroll onboarding and then recruiting. And we just found the ease of use in the sharing of data to be so helpful. Prior to that it was so clunky and inconsistent and led to areas of mistakes, and errors. And then we recently added benefits to it. So every year practically, we're adding a new module of Paylocity and we find the service grade very practical, very user-friendly and it's been easy and fun to do.
Pros
- What I like is the sharing of data. It actually lets us, it removes paperwork, especially for onboarding. And as soon as you offer them, give them a job offer, you can automate the process and they get started on that and the flow of documents, the data from the documentation flows well, I really like that. And going from one module to the next is very similar. So adding a module is something we've kind of already done and it picks up the data and places it reduces redundancy, which is wonderful and it kind of does it all the same way. It's very, very friendly to use. It's not complicated, so it makes it really nice. So data sharing is probably number one and ease of transition is really nice. Also, we just started the recruitment piece and removed a software from a third party that we'd used for about six years and it was day and night. The Paylocity understood the process so much better than this third party that only sells recruitment software. So I was impressed with that.
Cons
- Probably what I've heard the most, and I'm on it probably the least of all of our users, I am more involved in the planning, but what I hear is they'd like to see like improvement maybe in some of the customization. Maybe we can customize some of the reports. I think in recruitment we're able to do some of our offer letters, but maybe a little bit easier in the customization of the data. And then as always, HR employees always want more communication as do users. We always want more accessibility to the support service. When we get them, it's great, but sometimes it's a little bit of a delay.
- We are very fortunate. We're a nonprofit organization that handles the donations of a university. So we are well-funded and so we've never had to make decisions just on money. We want to be fiducially responsible, but we don't just want to take the lowest scholars. So we look just like with our people, we look at different elements, different criteria for what we're doing and we always find that if we choose quality, the ROI will come out in the end and it does, it has .
- Time efficiency
Just that way. Our CEO just talked to us about quality and automation and automation allows us to do higher things. And I ended up this year we had about 35 job descriptions and I ended up rewriting more than half, more than half of them, 20 something because the roles changed. Automation allowed us to free up in many ways so that we could provide more customer support to our stakeholders, the university, our donors, our trustees, and each other. So it's been wonderful.
We use the online portal for the employees to make changes and that's kind of all we've done so far. We are using MO Velocity to do a little more engagement and a little more appreciation, and we saw some of the factors in Paylocity, but we haven't touched them yet. So who knows? We just started SHRM today. Maybe we'll be doing that by the end of the weekend.
We've used Paychex. They used something in Sage before I used it. We use a ADP as well. And I think Sage, I think those three. I've been with the organization for almost seven years and we've been through three different payroll programs I think it was Sage, ADP within a couple of years. And then we got on to Paylocity and I think we've been in here for four or five years and we're not changing.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes
Paylocity Feature Ratings
Using Paylocity
42 - Finance, technology
4 - HR, accounting
- Consistency
- Compliance
- Data location
- Ease of use
- Support
- Consolidation of work
- Training
Evaluating Paylocity and Competitors
Yes - ADP
- Integration with Other Systems
- Ease of Use
Great innovation and customer service.
Paylocity Implementation
- Implemented in-house
Change management was a minor issue with the implementation
- Customization
Paylocity Training
- No Training
In-house easy with small staff
Configuring Paylocity
Keep support staff on hand at beginning
Some - we have done small customizations to the interface - Normal
No - we have not done any custom code
Paylocity Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
Finding a way to add fields and options for payroll.
Using Paylocity
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Requires technical support |
- Integration
- Intuitiveness throughout
- Payroll
- None
Yes - Very well
Paylocity Reliability
Integrating Paylocity
- Payroll
- Onboarding
- Recruitment
- Training
All systems to Paylocity. Easy
- Mostly complete
Mostly complete
- File import/export
Relationship with Paylocity
Upgrading Paylocity
- One-stop
- Document management
Comments
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