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Paylocity

Paylocity

Overview

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

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Recent Reviews

Paylocity, 4/5 Stars

9 out of 10
April 26, 2024
Incentivized
I use Paylocity for HR and Payroll. It makes it easy for me to keep track of all employees and their information as well as an easy and …
Continue reading

Excellent Product!

8 out of 10
April 26, 2024
Incentivized
Our organization uses Paylocity for all our payroll processing needs. This includes everything from scheduling and time clock management …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 48 features
  • Direct deposit files (823)
    8.9
    89%
  • Update personal information (851)
    8.6
    86%
  • Pay calculation (824)
    8.6
    86%
  • View and generate pay and benefit information (837)
    8.5
    85%

Reviewer Pros & Cons

View all pros & cons
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Pricing

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N/A
Unavailable

What is Paylocity?

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paylocity.com/our…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

What is BrightHR?

British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.8
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.6
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.3
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

7.5
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8.2
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7.4
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.4
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.1
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.7
Avg 7.7
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Product Details

What is Paylocity?

Paylocity is a software platform designed to give HR pros a way to manage daily tasks in payroll, benefits, talent, and workforce management. The vendor states their technology is backed by a culture that cares about client success, and that they take the time to get to know customers and understand their needs. Paylocity works with users to identify the solutions that will benefit a business today, while paving the way to a better tomorrow.

Paylocity Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Create succession plans/pools
  • Supported: Candidate ranking
  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Paylocity Videos

Paylocity - Care at the Core
Ritch Price Operational Controller, New England Authentic Eats 2,200 Employees

Paylocity Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.

Paycom, Paycor, and Paychex Flex are common alternatives for Paylocity.

Reviewers rate Direct deposit files highest, with a score of 8.9.

The most common users of Paylocity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(1523)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
April 12, 2024

Paylocity Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Paylocity for the total HR experience - talent acquisition, onboarding, payroll, benefits enrollment, COBRA administration, FSA administration, and HCM
  • processes payroll easily and accurately
  • accurate data maintenance
  • outstanding customer service
  • state tax registration
  • It is difficult to customize reports
  • time & labor balances require manual intervention
Paylocity is very user-friendly on both the administrative and employee side. Payroll batches are easy to edit, if necessary. The customer service is outstanding; there is always someone knowledgeable available to assist - immediately. (unlike ADP where you could be on hold for hours.) I am happy to hear that as our organization grows, Paylocity can service more than 1,000 employees. As I mentioned previously, the cumbersome tasks are the ability to create custom reports with the data and in the format needed and the accuracy of time off balances.
Human Resource Management (7)
85.71428571428571%
8.6
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
N/A
N/A
Workflow for transfers, promotions, pay raises, etc.
100%
10.0
Organizational charting
100%
10.0
Organization and location management
100%
10.0
Compliance data (COBRA, OSHA, etc.)
100%
10.0
Payroll Management (7)
85.71428571428571%
8.6
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
100%
10.0
Benefit plan administration
100%
10.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
100%
10.0
Leave and Attendance Management (3)
80%
8.0
Approval workflow
100%
10.0
Balance details
60%
6.0
Annual carry-forward and encashment
80%
8.0
Employee Self Service (5)
60%
6.0
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
N/A
N/A
Employee recognition
N/A
N/A
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
46.66666666666667%
4.7
Report builder
60%
6.0
Pre-built reports
80%
8.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
80%
8.0
Performance plans
100%
10.0
Performance improvement plans
N/A
N/A
Review status tracking
100%
10.0
Review reminders
100%
10.0
Multiple review frequency
100%
10.0
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
25%
2.5
Corporate goal setting
N/A
N/A
Individual goal setting
N/A
N/A
Line-of sight-visibility
N/A
N/A
Performance tracking
100%
10.0
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • More consistent processes
  • Less time spent on payroll due to ease of function
  • Less time spent when questions arise due to readily available customer service
ConnectOne Bank separated HR functions from Benefits and Payroll. HR utilizes talent acquisition and onboarding which has streamlined the new hire process from background checks and offer letters to the data entry process. On the benefits and payroll side, automation has streamlined new hire benefit enrollments and the entire open enrollment process.
ConnectOne Bank utilizes an outside vendor for these tasks. They were in place prior to Paylocity. Sorry.
Those are the companies I've used in the past. I wasn't working at CNOB when Paylocity was chosen. But Paylocity is 1000 times superior to the two programs I used in the past! There are no secret codes for deductions or earnings; payroll registers are easy to read, and it's very, very user-friendly. And again, when you're stuck, customer service is always available right away with the solution.
500
All areas of the business
5
Technical ability
knowledge of labor laws
knowledge of state tax laws
  • payroll processing
  • benefit administration
  • time and labor
  • n/a
  • employee recognition
Paylocity serves our purposes and has the ability to handle growth.
Conversion is disruptive!
Yes
ADP - because they are terrible
  • Product Features
  • Product Usability
ADP was no longer able to support our needs effectively; customer service was lacking; prices kept increasing
N/A
  • Don't know
Change management was minimal
I wasn't working here when Paylocity was implemented. But I heard it went well.
  • I wasn't working here when Paylocity was implemented but I heard it went well
I did not participate in the implementation
  • Online Training
the training material was easy to follow. The screenshots matched the actual portal. You could proceed at your own pace and go back if needed, or advance if you were already familiar with the process.
We required a number of custom calculations and custom fields. Paylcocity is able to accommodate these requests easily and in a short amount of time.
no
Some - we have done small customizations to the interface
We have customized some of the EDI file feeds required for our benefit vendors. Again, this was done easily and quickly.
Yes - we have added extensive custom code
Very easy
Customizing reports is available, but sometimes we need assistance setting them up. But Paylocity customizes reports a lot faster that I can.
Paylocity's customer service is outstanding. They are all knowledgeable, always available, and you are never put on hold.
I wasn't aware this is available, so I don't know.
No
Paylocity always provides exceptional support!
Each function is very user-friendly. And if you need help, customer service is always available as is information in the Knowledge Base and PEEK.
  • Benefit Enrollments
  • Payroll/Pay Entry
  • Web Link
  • Editing a payroll batch
  • performing test calculations
  • setting up direct deposits
  • time and labor - but it's usually operator error
  • custom reporting
Yes, but I don't use it
We started with approximately 100 employees and have grown to over 500. Paylocity is able to handle an organization's growth in terms of headcount as well as level of benefits offered.
Paylocity support is always available and I never have to wait endlessly on hold. If our dedicated account manage is not available, there is an entire team assigned to our account. Every one of them is knowledgeable about our organization and Paylocity's process.
Reports are available instantly. Some updates do take overnight to complete but otherwise the benefit integration is also done quickly.
  • N/A
  • N/A
  • N/A
  • N/A
  • N/A
N/A
  • N/A
  • N/A
  • N/A
N/A
  • Single Signon
N/A
N/A
I have no experience to provide advice on this topic
I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
I wasn't involved in the sales process. I joined the organization after Paylocity was implemented.
no
No
  • N/A
  • N/A
  • N/A
  • N/A
No
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Paylocity for HR and Payroll as well as Time and Labor. For the most part, I am very happy with Paylocity. The problem comes when you need help through customer support. If you call their helpline, they do well, but if you try to use the chat option, they do not always help. Also, if you try to add a module or new feature, the team that helps in this area is not very attentive. You would think they would be interested in more business. When I first signed up for Paylocity several years ago, they were much more attentive the first couple of years, but as time has gone on, they are losing good customer support.
  • User-friendly
  • Staff can understand it
  • Like it
  • Their chat online needs to have better customer support and relation
  • When adding new modules/features the customer should be attended to quickly
I used to give Paylocity a 10, but would not give their chat a 10. There are a couple when their names pop up I just disconnect and will not try to chat with them because they are. It helpful.
Human Resource Management (7)
44.28571428571429%
4.4
Employee demographic data
70%
7.0
Employment history
80%
8.0
Job profiles and administration
10%
1.0
Workflow for transfers, promotions, pay raises, etc.
N/A
N/A
Organizational charting
50%
5.0
Organization and location management
80%
8.0
Compliance data (COBRA, OSHA, etc.)
20%
2.0
Payroll Management (7)
57.142857142857146%
5.7
Pay calculation
100%
10.0
Support for external payroll vendors
10%
1.0
Off-cycle/On-Demand payment
10%
1.0
Benefit plan administration
20%
2.0
Direct deposit files
90%
9.0
Salary revision and increment management
90%
9.0
Reimbursement management
80%
8.0
Leave and Attendance Management (3)
86.66666666666666%
8.7
Approval workflow
90%
9.0
Balance details
90%
9.0
Annual carry-forward and encashment
80%
8.0
Employee Self Service (5)
48%
4.8
View and generate pay and benefit information
60%
6.0
Update personal information
100%
10.0
View job history
10%
1.0
View company policy documentation
10%
1.0
Employee recognition
60%
6.0
Asset Management (1)
10%
1.0
Tracking of all physical assets
10%
1.0
HR Reporting (3)
26.666666666666664%
2.7
Report builder
10%
1.0
Pre-built reports
10%
1.0
Ability to combine HR data with external data
60%
6.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
24%
2.4
Performance plans
70%
7.0
Performance improvement plans
20%
2.0
Review status tracking
10%
1.0
Review reminders
10%
1.0
Multiple review frequency
10%
1.0
Succession Planning (4)
10%
1.0
Create succession plans/pools
10%
1.0
Candidate ranking
10%
1.0
Candidate search
10%
1.0
Candidate development
10%
1.0
Onboarding
N/A
N/A
Performance and Goals (4)
90%
9.0
Corporate goal setting
90%
9.0
Individual goal setting
90%
9.0
Line-of sight-visibility
90%
9.0
Performance tracking
90%
9.0
Recruiting / ATS (4)
7.5%
0.8
Job Requisition Management
10%
1.0
Company Website Posting
10%
1.0
Publish to Social Media
10%
1.0
Duplicate Candidate Prevention
N/A
N/A
  • Paylocity has helped me greatly
  • I wish you could impersonate the employee
  • Have better people on the chat that really want to help
They have gave me piece of mind
None
None.
24
Non-Profit
24
Paylocity is great! If you can read you can use it.
  • Payroll
  • Time and Labor
  • Benefits
  • Payroll
  • Allow the admin to impersonate to better help when needed
It is the best money I spend monthly!!
No
  • Cloud Solutions
  • Scalability
Not sure
  • Implemented in-house
Yes
Change management was minimal
  • Clear instructions
Satisfied
Some online support people should be removed. They do not help
What is it?
Yes
No took a lot of time
Every time I call in a get great help. The online chat is not great help from some.
Easy to use
  • Moving between modules
  • Performance
Yes
I do not use it often
Paylocity is always available to help
They wre a little more attentive during the sales part.
We have used the professional version and are very happy with it.
Pricing
I would say keep up the good work and don't forget your customers who have been with you a long time.
Yes
The upgrade went very smooth Paylocity is always there to help you during the process.
  • Help to the Staff
  • Kee their records in one place
  • Helped streamline Payroll
  • Continued support during the process
No
March 15, 2024

Paylocity Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Paylocity for onboarding and to process payroll. Paylocity has replaced our onboarding paperwork making our onboarding so much easier. Paylocity has also replaced our PTO form and has made requesting time off an easy process for all the employees. I have been told by the employees that they like punching in and out through Paylocity instead of doing manual timecards.
  • Keeping track of PTO
  • Provides learning through the app or on the website
  • Helps keep employees informed on the Community page
  • Easy clock in and clock out
  • provide a manual to help with learning the software
  • Have the app and the website link when using one or the other
  • Explain when employees select paperless that they will not receive a W2 through the mail
Paylocity has made everything so much easier and quicker from onboarding to payroll. It has helped us eliminate the paperwork involved with the onboarding process. My account manager and customer service have been very helpful when I needed assistance. I do wish they had a manual to refer to instead of having to email, call or chat all the time while still trying to learn the system.
Human Resource Management (7)
45.71428571428571%
4.6
Employee demographic data
N/A
N/A
Employment history
80%
8.0
Job profiles and administration
80%
8.0
Workflow for transfers, promotions, pay raises, etc.
80%
8.0
Organizational charting
80%
8.0
Organization and location management
N/A
N/A
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (7)
52.857142857142854%
5.3
Pay calculation
80%
8.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
50%
5.0
Direct deposit files
80%
8.0
Salary revision and increment management
80%
8.0
Reimbursement management
80%
8.0
Leave and Attendance Management (3)
80%
8.0
Approval workflow
80%
8.0
Balance details
80%
8.0
Annual carry-forward and encashment
80%
8.0
Employee Self Service (5)
80%
8.0
View and generate pay and benefit information
80%
8.0
Update personal information
80%
8.0
View job history
80%
8.0
View company policy documentation
80%
8.0
Employee recognition
80%
8.0
Asset Management
N/A
N/A
HR Reporting (3)
53.33333333333333%
5.3
Report builder
80%
8.0
Pre-built reports
80%
8.0
Ability to combine HR data with external data
N/A
N/A
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
64%
6.4
Performance plans
60%
6.0
Performance improvement plans
60%
6.0
Review status tracking
60%
6.0
Review reminders
60%
6.0
Multiple review frequency
80%
8.0
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
37.5%
3.8
Corporate goal setting
50%
5.0
Individual goal setting
50%
5.0
Line-of sight-visibility
N/A
N/A
Performance tracking
50%
5.0
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • more consistent processes
  • reduced costs
  • reduced time expenditures
With using Paylocity for time tracking, PTO, payroll and onboarding, I am able to focus on my other job responsibilities and have less paperwork to deal with. Any one of these tasks could've taken half a days work to complete but now I can complete with in 20 minutes or less.
Our employees enjoy using the Community page for birthdays and anniversaries well wishes. Plus management can keep all employees informed of new policies, calendar changes, or weather related events through the community page. I haven't heard from the employees regarding the surveys or premium videos so I can't really comment on those.
There really is no comparison. QuickBooks was used for payroll processing only. Paylocity has replaced QuickBooks and more. I prefer Paylocity and very happy that the decision was made to switch.
28
All employees use Paylocity to submit PTO time. Hourly employees use it for clocking in and out. Supervisors used it to approve timecards and post announcements on the Community tab. HR adds the new hires and does the onboarding through Paylocity while the payroll department uses it to submit payroll.
We don't have a specific person in-house. There are a few of use that help each other or reach out to customer support when we are working in Paylocity and hit a wall. HR mainly using the system but all the supervisors along with management work within the Paylocity for different reasons.
  • Timekeeping
  • Payroll
  • Community Announcements
  • Tracking PTO
  • Onboarding
  • Safety Training
  • online safety training
  • Having the Community replace memos
  • replaced paper timecards
  • Add certification to employees profile
  • Use it for annual trainings
  • Use workflow to assign employees tasks
Paylocity has been everything we've wanted in more. We are very pleased with the system and customer support we receive when we run into a snag. The price we pay for Paylocity is more in our price range than other software. We like that we can integrate with our other systems too.
Yes
Paylocity replaced QuickBooks. We used QuickBooks for payroll and PTO but needed a product that offered timekeeping so we decided to upgraded to Paylocity. Paylocity's payroll feature is so much nicer and easier to use than QuickBooks. Plus keeping track of PTO time in Paylocity is a breeze compared to QuickBooks.
  • Integration with Other Systems
  • Ease of Use
I wouldn't say there is a single most important factor in our decision but one of the most important factor was the timekeeping. We had employees keep track of their time by writing it on timecards. It was nice to have them clock in and out through an app or by computer. Another factor that was important is the onboarding. We were able to do away with a lot of paper copies and have new hire do the onboarding through Paylocity.
Not sure I would change anything. Paylocity seems to be everything we were looking for and more. The only thing I wish Paylocity would offer is a user guide. The help button does offer suggestions and solutions but a user guide would be nice. Overall, Paylocity has saved us time with the features it offers and that's what we were looking for.
  • Implemented in-house
Change management was a big part of the implementation and was well-handled
That we needed this change. Employees were a little hesitant at first but once they were trained on the changes we were able to win their support.
  • Payroll
  • PTO time
  • hours worked for hourly employees
The individual who worked with us made sure the implementation went smoothly. I thought she did an excellent job walking us through what needed to be done.
  • No Training
The in-person training I got was via phone call. I took notes and had to refer back to them for a while. I would also call customer support for help until I got comfortable enough to search through help.
I would search help or use the learning link to learn more about Paylocity.
No, I would not recommend learning the product without training.
Paylocity's configurability is just right for the product.
Reach out to customer support when you need to configure Paylocity.
Some - we have done small customizations to the interface
I explained how we needed to set up PTO time. Paylocity was able to customizations 3 different PTO categories that work perfectly.
Some - we have added small pieces of custom code
Wasn't hard at all. Customer support helped me every step of the way on customizing codes in Paylocity.
I have nothing further to add.
The support team is very knowledgeable and helpful every time I contact them. They either fix the problem or make sure I understand how to fix it for next time. I have had no problems with the support team and I contact them by phone and/or through email when needed.
I do not know if we purchased premium support. All I know is when I call or email someone on the customer support team responds to whatever situation or problem I'm having at that time.
No
I get exceptional support all the time but the one thing I can think of is customer support providing 3 different PTO accrual categories that we use for the employees. There was a lot of going back and forth but they were patience and completed them all correctly.
Paylocity is very easy to use. I was able to learn Paylocity a lot quicker than QuickBooks. Webinars and the learning videos are helpful too but if you like to speak to a human customer support is the best route to go.
  • HR & Payroll
  • Time & Labor
  • Community
  • Learning
  • workflow & documents
  • performance
Yes
The mobile interface works fine for clocking in and out but I mostly prefer to logging into the website.
Multiple departments are using Paylocity and so far there hasn't been any complaints. The software helps each departments get what needs to be done.
We have had no problems with availability issues. I haven't heard any complaints that a department was not able to use Paylocity when they needed to.
Paylocity's performance has been fine so far. We've integrated it with other software systems and it doesn't slow down. Everything seems to function in a reasonable time frame.
  • Employee Navigator
Paylocity and Employee Navigator did the integration for us and it wasn't difficult to achieve.
  • No at this time
We don't plan to integrate another system.
  • File import/export
The integration with Employee Navigator seems to go well with no problems.
If the system you want to integrate can do it for you, let them handle the integration.
I wasn't involved during the sales process but I believe it well very well.
Paylocity made sure we provided them with everything need to move forward the the implementation.
I don't believe we negotiated any principle terms.
I did not help purchase this product.
Paylocity was easy to work with through implementation.
No
  • We haven't recent upgrade Paylocity
  • Haven't recently upgraded Paylocity
No
No
CORA ORTEGA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Since we transitioned to Paylocity starting January 1st, 2023, our HR Department can act smoothly. We have everything in one place, and we can even save money on Recruiting.

The only situation that we would love to improve from them is the Customer Service experience through email, or in general, they take a little longer to help you with your matter. It would be perfect if they implement a system where we can open a ticket and get a response immediately without calling them.

The recruiting, onboarding, and hiring process is incredible, you can play with the system around to move your candidates from status, or from Recruiting to Onboarding if you extend a job offer. This makes you save time and money since your new hire will be able to fill out all the information electronically, and that account will be created for them during the onboarding process. Once they start, they will be in your system.
  • Recruiting, the connection we have between Indeed, and ZipRecruiter with extra charges.
  • Payroll processing is easy and reliable.
  • Employee administration is easy to use as well, as organized.
  • Customer Service - Create an option to submit tickets for help.
  • Reporting, it would be better with a better reporting system.
  • Chat under community will be helpful for employee communication.
Easy to use
You can educate yourself or even your employees with the training/library/learning system they have integrated
Payroll Processing is easy to add, delete, or edit
Human Resource Management (7)
78.57142857142857%
7.9
Employee demographic data
80%
8.0
Employment history
80%
8.0
Job profiles and administration
70%
7.0
Workflow for transfers, promotions, pay raises, etc.
80%
8.0
Organizational charting
80%
8.0
Organization and location management
80%
8.0
Compliance data (COBRA, OSHA, etc.)
80%
8.0
Payroll Management (7)
81.42857142857142%
8.1
Pay calculation
100%
10.0
Support for external payroll vendors
80%
8.0
Off-cycle/On-Demand payment
80%
8.0
Benefit plan administration
80%
8.0
Direct deposit files
70%
7.0
Salary revision and increment management
80%
8.0
Reimbursement management
80%
8.0
Leave and Attendance Management (3)
73.33333333333333%
7.3
Approval workflow
80%
8.0
Balance details
70%
7.0
Annual carry-forward and encashment
70%
7.0
Employee Self Service (5)
94%
9.4
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
90%
9.0
View company policy documentation
90%
9.0
Employee recognition
90%
9.0
Asset Management (1)
80%
8.0
Tracking of all physical assets
80%
8.0
HR Reporting (3)
60%
6.0
Report builder
60%
6.0
Pre-built reports
60%
6.0
Ability to combine HR data with external data
60%
6.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
70%
7.0
Performance plans
70%
7.0
Performance improvement plans
70%
7.0
Review status tracking
70%
7.0
Review reminders
70%
7.0
Multiple review frequency
70%
7.0
Succession Planning (4)
77.5%
7.8
Create succession plans/pools
80%
8.0
Candidate ranking
80%
8.0
Candidate search
70%
7.0
Candidate development
80%
8.0
Onboarding (2)
100%
10.0
New hire portal
100%
10.0
Manager tracking tools
100%
10.0
Performance and Goals (4)
80%
8.0
Corporate goal setting
80%
8.0
Individual goal setting
80%
8.0
Line-of sight-visibility
80%
8.0
Performance tracking
80%
8.0
Recruiting / ATS (7)
100%
10.0
Job Requisition Management
100%
10.0
Company Website Posting
100%
10.0
Publish to Social Media
100%
10.0
Job Search Site Posting
100%
10.0
Duplicate Candidate Prevention
100%
10.0
Applicant Tracking
100%
10.0
Notifications and Alerts
100%
10.0
  • Reduced time in recruiting
  • Reduced errors
  • Reduced costs
Just during customer service responses is when Paylocity affects our business. They take a lot of time to response, and we need to wait until they get resolved an issue.
A lot of engagement. We can inform our employees by posting some announcements, and they can post their comments.
More resources for HR.
SentricHR (SentricWorkforce), MidwestHR
73
Different positions, for example, shop employees, office staff, managers, directors, and supervisors.
1
HR Specialist, expense management, recruiting, payroll processing, performance management.
  • Payroll
  • Onboarding
  • Time and Labor
  • Expense Management
  • Time and Labor management
  • Expense management
  • Performance review management
  • Learning System
Using the system as we have today, we feel in pretty good hands with the resources this system offers to us.
Yes
SentricHR
  • Integration with Other Systems
  • Ease of Use
Recruiting, and time tracking.
Assigning more features during the implementation process.
  • Implemented in-house
Yes
Implementation Guide Feedback
Benefit Class Matrix Feedback
EDI Supported Carrier Info
Kickoff Call Takeaway
Administrator Training
Testing Call
Change management was a small part of the implementation and was well-handled
EDI carrier.
  • Missing information
  • Discrepancy during the payroll testing
  • No data feed to our carriers
I was a minimum part of this implementation.
  • Online Training
They were intensive and kind of boring.
Limited. Sometimes you need to reach out the customer support to be able to update something or make a change in the system.
Be able to configure the system or make changes without having to ask their customer support.
Some - we have done small customizations to the interface
It was done during the implementation.
No - we have not done any custom code
Be able to impersonate employees.
I found it by myself.
Yes, to get results quickly or at the best possible time.
Yes
Benefits EDI file. It was required by me since they did not offer this service during the implementation.
When asking for help in assigning different modules to our staff when needed.
Easy to use.
  • Payroll Processing
  • Recruiting Module
  • Time and Labor Management
  • Impersonating a user.
Yes
Pretty well. Easy to use by our workforce.
You have an account manager assigned to you on a daily basis but that person is barely available to you.
Available most of the time.
We don't have any complexity using the system daily. It is quick and easy to use.
  • EDI feed
  • OSHA Learning system
Still in talks with management, for a possible extension of the service.
  • Extend to our learning system
  • Connect our benefit provider accounts
Yes.
  • File import/export
No
The integration with other products could be done through the system.
It could be better if we could do it ourselves without asking a person first.
Available during our open schedule.
Available when needed.
Respectful and helpful.
Easy administration.
Include more services in the packages they offer.
No.
No
  • Community
  • Self-service portal
  • Learning system
  • Learning system
No
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize Paylocity for our timekeeping, HR, Payroll, Learning, surveys, communication, and much more.
  • Easy to use.
  • Clean details.
  • Love how each area merges the data together.
  • Training site is very efficient.
  • Reviews could offer auto reminder settings.
  • I would love it if the self-reviews could be set up to auto-populate based on the hire date or a set review date in the system.
This entire site is easy to use for administrative and employee usage.
Human Resource Management (7)
65.71428571428571%
6.6
Employee demographic data
100%
10.0
Employment history
100%
10.0
Job profiles and administration
100%
10.0
Workflow for transfers, promotions, pay raises, etc.
70%
7.0
Organizational charting
N/A
N/A
Organization and location management
90%
9.0
Compliance data (COBRA, OSHA, etc.)
N/A
N/A
Payroll Management (7)
65.71428571428571%
6.6
Pay calculation
100%
10.0
Support for external payroll vendors
N/A
N/A
Off-cycle/On-Demand payment
N/A
N/A
Benefit plan administration
80%
8.0
Direct deposit files
100%
10.0
Salary revision and increment management
100%
10.0
Reimbursement management
80%
8.0
Leave and Attendance Management (3)
60%
6.0
Approval workflow
100%
10.0
Balance details
80%
8.0
Annual carry-forward and encashment
N/A
N/A
Employee Self Service (5)
96%
9.6
View and generate pay and benefit information
100%
10.0
Update personal information
100%
10.0
View job history
100%
10.0
View company policy documentation
100%
10.0
Employee recognition
80%
8.0
Asset Management (1)
N/A
N/A
Tracking of all physical assets
N/A
N/A
HR Reporting (3)
100%
10.0
Report builder
100%
10.0
Pre-built reports
100%
10.0
Ability to combine HR data with external data
100%
10.0
Integration with other HR capabilities
N/A
N/A
Performance Management (5)
14%
1.4
Performance plans
N/A
N/A
Performance improvement plans
N/A
N/A
Review status tracking
30%
3.0
Review reminders
20%
2.0
Multiple review frequency
20%
2.0
Succession Planning (4)
N/A
N/A
Create succession plans/pools
N/A
N/A
Candidate ranking
N/A
N/A
Candidate search
N/A
N/A
Candidate development
N/A
N/A
Onboarding (2)
50%
5.0
New hire portal
100%
10.0
Manager tracking tools
N/A
N/A
Performance and Goals (4)
32.5%
3.3
Corporate goal setting
50%
5.0
Individual goal setting
50%
5.0
Line-of sight-visibility
N/A
N/A
Performance tracking
30%
3.0
Recruiting / ATS (7)
N/A
N/A
Job Requisition Management
N/A
N/A
Company Website Posting
N/A
N/A
Publish to Social Media
N/A
N/A
Job Search Site Posting
N/A
N/A
Duplicate Candidate Prevention
N/A
N/A
Applicant Tracking
N/A
N/A
Notifications and Alerts
N/A
N/A
  • HR Efficiency - lower labor cost for HR.
  • Employee satisfaction to view personnel information with ease.
  • Easy benefit open enrollment processing.
It allowed us to decrease HR staffing.
The community site keeps the entire company updated on important communications of the company. Employee merits are a great motivating experience for employees to share their comments.
90
Retail
Pharmacy
Administrative
80
All staff members are required to utilize Paylocity for a lot of different aspects to include time card, payroll, HR notifications, company announcements.
  • time keeping
  • payroll
  • benefits
  • communication
  • connected remote and onsite employees
  • recognizing and rewarding employees
  • make reviews more automated
We have experienced nothing but great results with each Paylocity platforms
No
  • Ease of Use
  • Other
time keeping and payroll
N/A
  • Implemented in-house
Yes
we rolled out different platforms at different times with ease.
Change management was a small part of the implementation and was well-handled
  • N/A
As I recall, out implementation went smooth. The Paylocity experts were of great help.
  • Online Training
it was a smooth and easy to understand
Just right
Some - we have done small customizations to the interface
Some - we have added small pieces of custom code
I have always had great support
no
No
Paylocity has always offered excellent support for our company. I appreciate the staff behind each call.
Staff members can use this system with ease. I rarely have to assist them in the navigation of the site.
  • time keeping
  • updating HR information
  • payroll
  • performance reviews
  • benefits at times
Yes, but I don't use it
We continue to grow and use different aspects of the product to keep the company united
No Issues
I have never experienced and glitches in the system.
  • none
  • no
  • File import/export
  • Single Signon
it goes great.
Yes
I believe the updates are automatic and happen as needed.
  • Cleaner appearance
  • performance management with automation
No
No
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