Paylocity is great for payroll, but recruiting piece has room for improvements.
Updated December 13, 2024

Paylocity is great for payroll, but recruiting piece has room for improvements.

David Olthoff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I am the technical recruiter for [...], so I use Paylocity for recruiting purposes. It starts from when they apply, then dispositioning them in Paylocity. Whether they are qualified or not, etc. I typically get their resume from Paylocity when they upload it there. They are also able to upload certifications, etc.

Pros

  • Payroll
  • Self-service for employees
  • Tax information

Cons

  • Recruiting piece/ATS could be improved.
  • A candidate being able to save progress on their application is really a must as they can't leave and come back to their application without having to restart, i.e. if they need to get a phone number for a reference for example.
  • Could use more room in entering the job for internal notes.
  • Quirky when doing cut and paste of job details that leaves spaces that aren't in the document being pasted.
  • Payroll piece does a great job in getting our employees paid.
  • Self-service allows employees to make their own changes to personal information which saves company time and money and makes it better and quicker for employees to make changes.
  • W2 and tax forms are great.
  • Making changes to deductions is also good.
Paylocity has made payroll better. We use Costpoint to actually do the timekeeping and then that goes to Paylocity. As mentioned, the self-service automation system is great and is pretty easy to use. Also, accessing pay stubs and W2 and tax information is good.
We don't have this with our version of Paylocity.
Honestly, as the recruiter, I preferred the functionality of ApplicantPro better. The biggest thing is that applicants aren't able to create a profile and save progress on their application. This has been a source of frustration for some of our applicants, which isn't great obviously. Seems like Paylocity isn't the quickest on resolving challenges either. Entering job details is also troublesome as it leaves spaces in the cut and pasted information and you have to fix by backspacing which is a time waster.

Do you think Paylocity delivers good value for the price?

Not sure

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

As mentioned, Paylocity is great as a payroll service for getting employees paid and also for them to get information using their self-service. Definitely could be improvements in the ATS/recruiting piece of the platform. Paylocity is a payroll first platform and recruiting is an add-on, so the functionality is not as good as it is with stand-along ATSs.

Paylocity Feature Ratings

7.7
Employee demographic data
8
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
8
8.7
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
Not Rated
8.0
Approval workflow
8
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.3
View and generate pay and benefit information
9
Update personal information
9
View job history
7
View company policy documentation
8
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.3
Report builder
7
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
8.0
New hire portal
8
Manager tracking tools
Not Rated
7.7
Corporate goal setting
7
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
7.1
Job Requisition Management
7
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
7

Using Paylocity

130 - All with self-service, but big users are payroll/accounting and HR.
1 - Someone good at troubleshooting, as well as knowing the product and what service the product is providing.
  • Payroll
  • Self-service
  • Taxes
  • Organizational charts
  • Performance Reviews
  • Benefits
The primary reason AUSGGAR purchased Paylocity was for payroll/accounting/taxes and I think it does a great job on those functions. Paylocity is also solid with performance reviews. As far as the ATS, I like the screeners we are able to set up as that helps in qualifying or disqualifying candidates.

Evaluating Paylocity and Competitors

Yes - ApplicantPro, ADP
  • Ease of Use
Payroll functions. This was the primary reason we got Paylocity.
We would probably go about it in the same way. Likely ask more questions about functionality to make sure we are getting what we want and need.

Paylocity Support

As the recruiter, I don't use support much, but my manager, the HR Director, uses it quite a bit. Early on she told me that it took a while for support to get back to her. That has gotten better, but it seems like they could be quicker in addressing challenges that come up.
ProsCons
Good followup
Kept well informed
Support cares about my success
Escalation required
Need to explain problems multiple times
No. Didn't see the need for it at the time. Thought we shouldn't have to pay more for support for a product we purchased...

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