Paylocity has it all!
Updated September 11, 2025

Paylocity has it all!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

I use Paylocity for Recruiting, Onboarding, Payroll, HR, Benefits, Spending Accounts and COBRA. I use EDI feeds for our 401k and benefit vendor files. The functionality of all the products has improved in the last year to be user friendly. I wish the Compensation was included with HR and Payroll, instead of being sold separately. We pay a lot of money to not be able to use total comp statements. The new payroll function does not show approved time off, without going into each individual file (causes doubling of time off and adds more time to process). The asterisk on the old system is beneficial and showing dates is crucial.

Pros

  • Customer Service
  • Overall Payroll Processing
  • Onboarding

Cons

  • Total Comp statements availability
  • Benefits: HSAER contribution will not process: block 5
  • When pay changes occur, I access Benefits and run a fake manage benefits to updated STD & LTD. Time consuming with annual reviews.
  • Reduced errors
  • consistent processes
  • better workplace visibility
I have not used many of automation processes due to our business. Construction requires job costing to multiple projects and payroll cannot be automated. I'm not sure what functionality is available with scheduling and time tracking, since the performance reviews do not work for our processes either. We have a complex form.
Community is being utilized more for weekly company updates, job postings internally, daily check ins of shat we are working on withing specific teams. Birthday and anniversary announcements. We have used some peer recognition, but not on a regular basis. Surveys have been great for RSVP's to company events and benefits feedback.
The functionality is intuitive and pretty easy to navigate. The flow of information is logical..
Not applicable - I have been with Paylocity since 2017.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity is well suited for most businesses but may not be beneficial for smaller companies with less than twenty-five employees. Too expensive with having to add each and every component separately. Bundling package options would be smarter and increase your market share. It takes a long time to process implementations.

Paylocity Feature Ratings

6.6
Employee demographic data
8
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
6.4
Pay calculation
8
Support for external payroll vendors
5
Off-cycle/On-Demand payment
7
Benefit plan administration
7
Direct deposit files
9
Salary revision and increment management
4
Reimbursement management
5
7.0
Approval workflow
7
Balance details
7
7.8
View and generate pay and benefit information
7
Update personal information
9
View job history
Not Rated
View company policy documentation
7
Employee recognition
8
Asset Management ()
Not Rated
7.3
Report builder
8
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
5.0
Candidate ranking
5
Candidate search
5
Candidate development
5
7.5
New hire portal
9
Manager tracking tools
6
Performance and Goals ()
Not Rated
5.8
Job Requisition Management
5
Company Website Posting
7
Publish to Social Media
4
Job Search Site Posting
6
Applicant Tracking
7
Notifications and Alerts
6

Using Paylocity

10 - Recruiting, Onboarding, Payroll, Benefits, Owners, Surveys.
We use a lot of reporting features for all aspects of our business.
Accounting, Human Resources, Direct Reports and Managers.
2 - Finance Director and Human Resources/Payroll Manager.
  • Payroll
  • Recruiting
  • Human Resources
  • Data Insights
  • Benefits
  • Tracking position changes/promotions
  • Reports to review new benefits
  • Not sure
Information is valuable and works for our business

Evaluating Paylocity and Competitors

Yes - Employee Navigator for benefits enrollment to ensure accuracy.
HSA & COBRA separate website - all in one place with Paylocity - efficient.
  • Integration with Other Systems
  • Ease of Use
EDI feeds for 401k file transfer.
No idea.

Paylocity Implementation

It takes time and sometimes the communication is lacking.
  • Implemented in-house
  • Third-party professional services
  • Don't know
Started using it in 2017
Set up Benefits in 2022
Yes - Benefits, Spending Accounts, COBRA, EDI feeds, FAMLI
Change management was a big part of the implementation and was well-handled - Plan ahead and ask lots of questions
  • COBRA was not set up correctly
  • FAMLI CO tax not needed - Tax team won't make it inactive - hits every new hire
  • Time

Paylocity Support

Support is able to answer questions and provide timely assistance in most cases.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
Immediate help available
Support cares about my success
Quick Initial Response
None
NO - not needed.
Yes - No.
Yes - during our full Benefits implementation - Spending Accounts and COBRA set up last year.

Using Paylocity

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Familiar
None
  • Recruiting
  • Onboarding
  • Payroll - except hours totals not separate for hourly & salary
  • Workflows
Yes - Very well - employees like it on their phones.

Comments

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