Paylocity works well for us
Updated January 21, 2026

Paylocity works well for us

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We utilize Paylocity and Airbase. Paylocity has been an excellent tool for our full suite of HCM needs. We've really appreciated the upgrades to the platform as well as the responsiveness of the support team. Our Account Manager has been so pivotal in how we leverage the software and how our team has adopted it.

Pros

  • Benefits Administration
  • Customer Support
  • Recruiting

Cons

  • PTO Reconciliation
  • Having to update information in multiple places for Supervisors
  • Reduced errors for manual processes in recruiting and EEOC reporting
We have been able to streamline processes as well as leverage our lean time. We have implemented some of the same agile methodologies and built integrations into Paylocity to accelerate the use of the data we received. Being able to measure our efforts has been key in conversations with our Board of Directors.
The employee engagement tools such as surveys have been invaluable in our work. To hear the pulse of the team in an efficient and effective way has allowed us to implement changes based on their feedback. Our team is accustomed to providing their input this way and look to leveraging Paylocity to do this.
Most all of the features are great and continuing to evolve. I feel like our company has "grown up" with Paylocity and it really has made our different transitions as a company much easier. This rating would have been a perfect 10 but PTO has been a challenge for us since we've had Paylocity. Some of it has been user error but other portions seem to be based on some backend accrual issues that the team is working to resolve.
Paylocity was the best choice for us at the time, mainly because we didn't need all of the functionality that the others offered. Those additional functions were a significant difference in cost for the outcomes we needed at the time. Paylocity was right-sized and right price for what we were looking for

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity is great for lean teams that are wanting to move from manual processes and spreadsheets to a more sophisticated system. It's also great for larger teams that want more structure in their HCM. If you are highly customized in your approach, this may be not be the best system for you.

Paylocity Feature Ratings

8.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
3
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
9.8
Pay calculation
9
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
5.3
Approval workflow
6
Balance details
5
Annual carry-forward and encashment
5
9.3
View and generate pay and benefit information
10
Update personal information
9
View job history
9
View company policy documentation
9
Employee recognition
Not Rated
8.0
Tracking of all physical assets
8
6.5
Report builder
6
Pre-built reports
7
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.5
New hire portal
10
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
9
Notifications and Alerts
9

Using Paylocity

40 - Finance
Accounting
Delivery
Human Resources
Software Development
Sales
Marketing
Admin
1 - Customer Service
IT
  • Data/Reporting
  • Recruiting
  • Human Capital Management
  • Surveys
  • Performance
  • Headcount Planning
  • BI Tool
PTO has been a challenge for us and the backend is a little clunky

Evaluating Paylocity and Competitors

Yes - Bamboo HR
  • Scalability
  • Integration with Other Systems
ADP was more familiar and I'm not sure that we would select Paylocity over them

Paylocity Implementation

Our representative was extremely helpful during implementation
  • Implemented in-house
Yes - I don't remember the phases
Change management was a big part of the implementation and was well-handled

Paylocity Training

  • No Training
It was pretty intuitive but this may be where some of our challenges lie, in not getting Admin training

Configuring Paylocity

Too limited
Some - we have done small customizations to the interface - It was pretty easy to complete
No - we have not done any custom code

Paylocity Support

Our Account Manager has been prompt and professional
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Immediate help available
Support cares about my success
Quick Initial Response
Not kept informed
Need to explain problems multiple times
No, didn't know it was available
Yes - No, they said it was on my side
Review setup was made more efficient and understandable in setup and implementation

Using Paylocity

ProsCons
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
Familiar
Inconsistent
  • Recruiting
  • Benefits
  • Reporting
  • Time Off
Yes - I wish I could do more as an Admin in the mobile interface

Paylocity Reliability

The Time Off function is not scalable at all
Hardly ever any issues
Rarely any system issues

Integrating Paylocity

  • Drivetrain
  • NetSuite
  • Our own proprietary software
It's not currently supported
  • Single Signon

Relationship with Paylocity

Upgrading Paylocity

Comments

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