Australians Give PCRyan a Call!
November 18, 2016

Australians Give PCRyan a Call!

Andy Forbes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PCRecruiter

PCRecruiter is used to manage both recruitment job flow and business development activity. Having started my own business and currently working independently it is essential to the bulk of my day to day activities. Being able to customise different elements of the database means that I am able to search and categorise according to what matters most to my business. New options for attaching files through Outlook has improved workflow significantly.

Pros

  • It is value for money compared to some competitors, even after converting to Australian dollars. Other similarly priced solutions (and there are not many) do not provide the functionality and customisation options that PCRecruiter delivers.
  • Being located in Australia and having technical support in the US was daunting initially however the sales and training representatives for our region are on the front line when it comes to helping solve any issues or questions relating to functionality.
  • The ability to customise the database to suit your needs is one of PCRecruiter's greatest strengths. Being able to add and remove fields for companies, candidates and positions gives you the ability to construct a database that suits your business.

Cons

  • For users who have authorisation to delete files from the system there needs to be a confirm delete option as if you make a mistake and accidentally delete a file (which fortunately I have never done) the process to recover the file is a little tedious.
  • More options to improve workflow such as the ability to create a future follow up from an email and the ability to create more default fields so as to save time.
  • A way to more clearly distinguish candidates and client name records both from a visual and search perspective would be preferable.
  • The relatively low operating costs enables money to be spent elsewhere on candidate sourcing solutions.
  • The Android app means that you never have to worry about noting candidate or client contact details before going on the road.
  • The job board is a handy addition which saves spending more money on specific job posting solutions.
Why PCRecruiter? Value for money. No hidden costs. Functionality and customisation. Honesty in sales process. Full (not partial or limited) Outlook integration.
PCRecruiter is very well suited to day to day recruitment tasks including client and candidate management, business development, job posting and job workflow. In particular, the workflow for business development activities is quite smooth. It is not particularly well suited for composing emails from within the database, however, the Outlook integration means that this is not a required function.

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