Pendo.io is a great investment in our company
June 25, 2025

Pendo.io is a great investment in our company

Jeremy Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pendo.io

We use Pendo.io for a bunch of different reasons. For some applications, we add Pendo.io guides to announce new releases. For others, we use guides to announce new features and walk the user through using the new features. We also use Pendo.io track events to store some event data, specifically how long it takes to load some pages. We also have dashboards showing user activity and user statistics.

Pros

  • Pendo.io does guides really well
  • Feature tracking is fantastic and super helpful
  • The Pendo.io track events are super helpful also

Cons

  • I don't think there is actually anything I think you guys should improve
  • Time savings for development, knowing which features and pages get used the most so we know where to put our dev resources
  • Awareness around which parts of our apps get used the most and which need more dev
The Pendo.io app/website is pretty self explanatory. Everything is intuitive.
Pendo.io is better at tracking than Google Analytics, and Adobe Analytics takes a lot of setup to get similar coverage. Pendo.io works so well straight out of the box. Also, the historical data that can be accessed once creating a new feature is incredible.

Do you think Pendo.io delivers good value for the price?

Yes

Are you happy with Pendo.io's feature set?

Yes

Did Pendo.io live up to sales and marketing promises?

Yes

Did implementation of Pendo.io go as expected?

Yes

Would you buy Pendo.io again?

Yes

Yeah, if I was asked by someone whether I would recommend Pendo.io, I definitely would say yes! And I have, actually. As a developer, I definitely see the value in using Pendo.io in our applications. Just being able to see how frequently different features are used is immensely helpful.

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