QuickBooks Online a powerful tool
February 23, 2025

QuickBooks Online a powerful tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with QuickBooks Online

I support clients who use QuickBooks online. I provide ongoing support before and after they get some training from Intuit. I also do some data entry on occasion for clients. We have found QuickBooks Online is working well. With onsite QuickBooks (client/server method), only a single person can use the company file simultaneously. With Quickbooks Online, up to 3 people can be logged into the same company file. That has worked out very well for us in different circumstances. Another business problem we had was backing up data. It was rarely done or not done enough for onsite QuickBooks. With our new QuickBooks Online, we do not have to worry about that since it's all automated on the backend by Intuit.

Pros

  • Reporting
  • Automated invocing
  • AR and AP function
  • Expense Tracking

Cons

  • Performance. Since we're relying on a cloud system, it's highly dependent on the Internet connection/speed on both ends
  • App integration. Sometimes there is a massive delays in injecting a 3rd party app into QuickBooks Online to extend capabilities
  • Too many dashboards open and the system responsiveness slows greatly
  • Increased efficiency while performing financial tasks
  • Increased time-savings via advanced reporting
  • Elevated cost-savings from tracking cash flow
  • Enhanced collaboration via data-driven insights
Overall, the usability is great. The interfaces are familiar and easy to use, the system is responsive in its own manner (still dependent on Internet connections). It's nice all the users can work from any computer (not dependent on client/server model). Always a plus to have reports that are easily customizable too.
QuickBooks has the best reporting of most accounting software. While not 100% of the reports can be customized, you can create your own reports as well.

Do you think QuickBooks Online delivers good value for the price?

Yes

Are you happy with QuickBooks Online's feature set?

Yes

Did QuickBooks Online live up to sales and marketing promises?

Yes

Did implementation of QuickBooks Online go as expected?

Yes

Would you buy QuickBooks Online again?

Yes

QuickBooks Online is suited for a small business with zero to very small inventory. It's great for a contractor or consultant. Ecommerce businesses where you an integrate QuickBooks into many different platforms. On-the-go entrepreneurs where you can access QuickBooks Online from any computer or mobile device connected to the internet.

QuickBooks Online Feature Ratings

9.8
Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Time tracking
9
Fixed asset management
10
Multi-currency support
7
Multi-division support
10
Regulations compliance
10
Electronic tax filing
10
Intercompany Accounting
10
Localizations
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
10.0
Inventory tracking
10
Automatic reordering
10
Location management
10
10.0
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Order Orchestration
10
End-to-end order visibility
10
Order exception Resolution
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
10
Plug-ins
10
10.0
Role-based user permissions
10
Single sign-on capability
10

Using QuickBooks Online

2 - Accounting & Bookkeeping which we track income and expenses automatically. We also reconcile bank accounts and credit cards. We generate financial statements (Profit & Loss, Balance Sheet, Cash Flow). We do Invoicing & Payments, which means accepting online payments (credit cards, ACH), tracking unpaid invoices, and sending reminders. Our other business functions are tax preparation and filing. We track sales tax on invoices and purchases.
We are simple bookkeepers. Our skills require a strong knowledge of accounting principles (GAAP, tax regulations). Experience with bookkeeping tasks (accounts payable/receivable, reconciliations). Ability to generate financial reports and analyze data. An understanding of business tax compliance and payroll processing.QuickBooks Online ProAdvisor Certification (preferred). Since we support the software ourselves we require skills such as troubleshooting software issues (login errors, syncing problems), knowledge of cloud-based applications and data security, experience with third-party integrations (eCommerce, CRM, banking), and customer service and communication skills for tech support.
  • Generates financial reports (Profit & Loss, Balance Sheet, Cash Flow)
  • Creates and customizes professional invoices
  • Tracks unpaid invoices and sends automated reminders
  • Manages recurring invoices for subscription-based businesses
  • Tracks and calculates sales tax automatically
  • Prepares tax reports for filing (income tax, payroll tax)
  • Organizes expenses and categorizes tax-deductible transactions
  • Scenario planning helps companies prepare for seasonal changes or unexpected expenses
  • Custom reports help analyze which clients or projects are most profitable
  • Set up recurring expenses to track SaaS subscriptions and vendor payments
  • Helps identify unused or redundant services to cut costs
  • record and categorize cryptocurrency transactions
  • QuickBooks Online (QBO) integrations with crypto accounting tools (e.g., Bitwave, Coinbase) help track digital assets
  • use QBO to track rental income, tenant payments, and maintenance expenses
  • Automated invoicing ensures timely rent collection
  • Smart alerts notify business owners of unusual spending patterns
Saves hours per week by streamlining financial tasks. Access up-to-date financial reports anytime, anywhere. Monitor cash flow, profits, and expenses in real-time. Connects with 750+ apps (PayPal, Shopify, HubSpot, Square, etc.). Ensures smooth workflow across accounting, sales, and operations. Works for businesses of all sizes, from startups to enterprises. Supports multiple users, departments, and locations as you grow.

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