Newbie looking forward to Raiser's Edge NXT
Updated May 29, 2018

Newbie looking forward to Raiser's Edge NXT

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Raiser's Edge NXT

Our organization purchased Raiser's Edge NXT over a year ago but it has not yet become fully available in Canada, so we have not actively used the program yet. I have attended training sessions and am preparing for our transition when the program becomes available to us. Our fundraising and development team will be using Raiser's Edge NXT and it will allow our fundraisers to have much more efficient access to the data they need, when and where they need it.
  • Easy access to information when and where it is needed
  • Ease of use with modern interface
  • Mobile accessible
  • Dashboard for executives who may not have time to learn the ins and outs of The Raiser's Edge
  • Media file accessibility - cannot access on both sides of the program
  • Functionality should be standard across both platforms to allow for ease of training
  • Operational Efficiency
Since we have not yet gone fully "live" with the product, these are still aspirations!
Our organization currently subscribes to a slate of Blackbaud products which allow us to have similar functionality across multiple platforms. It also ensures out data is connected and consistent.
Raiser's Edge NXT will be an excellent product for on the ground fundraisers who need quick and efficient access to data. It will also help engage fundraisers in updating records with actions in a timely manner. Database managers will not find this product as useful due to the limited functionalities in the web view.

Configuring Raiser's Edge NXT

The product is still being developed, so there are areas that are limited in terms of configurability, but this is changing all the time! The configuration options are continuing to expand and allow database administrators the ability to create work centers that are specific to each fundraiser, allowing for a smoother use of the data.
Our organization is very new to using Raiser's Edge NXT but the primary goal is to create work centers for every member of the fundraising team to ensure they have quick and easy access to their to do lists on a daily basis. Before migrating, we ensured all actions were up to date and outdated actions were either removed or marked completed to be able to start with a clean slate.
No - we have not done any customization to the interface
No - we have not done any custom code
We will continue to investigate the configuration and customization options as Raiser's Edge NXT continues to evolve. Following the roadmap webinar meetings is the best way to stay up-to-date on the new updates coming down the road.

Raiser's Edge NXT Support

Great and quick responses - easy access to support through Chat functionality.