Raiser's Edge, can we bring it closer to the edge?
April 23, 2021
Raiser's Edge, can we bring it closer to the edge?
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Raiser's Edge NXT
We utilized Raiser's Edge [NXT] as our donor management system, collecting information on constituents as well as alumni of all sorts. We used this to manage their engagement as well as use this for future campaigns. We also managed our capital campaigns as well as regular fundraising efforts to help our institutions financial goals.
- Constituent Management
- Cloud Native
- Flexible licensing
- Cloud platform does not seem as the native design, you can tell they tried to innovate from on premise version
- Campaign email sending can be better, as many people look at outside solutions to accomplish this
- Email templates seem like they are quite dated and hard to customize.
- We have a better glimpse on our constituents
- We have a good idea on our campaign goals
- We have a good visual representation of what we have accomplished and what we still need to do
The first two are solutions offered by Blackbaud as well and integrate sort of. There is a lot of work there that could help get these products to talk to each other much better. Veracross is a competitor that offers a large amount of alternatives, but their package is an all in one solution, which means you need to have all of your company convert to their products
Do you think Blackbaud Raiser's Edge NXT delivers good value for the price?
Yes
Are you happy with Blackbaud Raiser's Edge NXT's feature set?
Yes
Did Blackbaud Raiser's Edge NXT live up to sales and marketing promises?
Yes
Did implementation of Blackbaud Raiser's Edge NXT go as expected?
Yes
Would you buy Blackbaud Raiser's Edge NXT again?
Yes