Rippling is a Great PEO
February 23, 2022
Rippling is a Great PEO
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Employee Management
- Payroll
- Benefits
- Time & Attendance
- Talent Management (ATS)
- Rippling PEO
Overall Satisfaction with Rippling
Rippling has been the best PEO option for us. I feel like it has been the difference between using a flip phone to an iPhone. There are so many apps and automation, the benefits marketplace has been awesome, and the customer support team and the tech team have been responsive and amazing. They even have made some customizations based on emerging needs that we've had. I really enjoy this tool.
- Rippling ATS is amazing - it really manages data and onboarding great. It gives our applicants a great first impression of us.
- Pay roll is easy to use and easy to train on. Things that took us hours before taking one click.
- Automations have been amazing - we've been able to upload trainings so onboarding people is a breeze.
- At first, the customer support was bad, but it was a new company so I understood. Now it has improved
- I have been passed around to a few other customer service contacts and often forget which one we are assigned to.
- Having one customer care point person is a great idea, except I keep forgetting that I need to put in a "ticket" and not go to them. This could be made clearer, or if our customer care person could just take our questions.
- We didn't need to hire for a whole position
- Our candidate experience is much improved based on the ATS and then how it transfers hired candidates' info directly into the platform
- Offboarding is professional and easy
Do you think Rippling delivers good value for the price?
Yes
Are you happy with Rippling's feature set?
Yes
Did Rippling live up to sales and marketing promises?
Yes
Did implementation of Rippling go as expected?
No
Would you buy Rippling again?
Yes