Overall Satisfaction with Rippling
Hoy Health uses Rippling to manage employee recruiting, onboarding, employee handbooks and documents, and the payroll process. The Company employs salaried and hourly employees in the US, Puerto Rico, and Mexico. The company required a good self-service portal for employees to maintain their personal information across multiple companies, geographical regions, and jurisdictions. Rippling made it really easy to implement its solution. Hoy Health has to comply with different laws regarding vacation accrual and leave licenses. Rippling allows the user to create as many vacations and leave policies as needed, and segregate employees by location, jurisdiction, position, department, or any other classification. We were able to comply with local laws and regulations in each location. Rippling also integrates with Oracle NetSuite. While in the previous payroll processing company the accounting journal entry had to be manually prepared to distribute expenses by department, Rippling provides an integration interface that only took 30 minutes to set up. In a startup company like Hoy Health, reporting requirements are frequent and diverse. From payroll estimates to what-if scenarios. Rippling's reporting module allows the user to create and customize multiple reports without having to contact customer support.
- Custom deduction and withholdings.
- Custom earnings codes.
- Payroll reports.
- Vacation and leave policies can be customized to meet each location's laws and regulations.
- Rippling could improve the accounting interface to configure the assignment of departments on balance sheet account transactions.
- We streamlined the accounting processing of payroll.
- Effortless management of document distributions.
Rippling's customer support is way better than ADP Workforce Now's customer support. Their response is faster, and issues are resolved. Rippling's reports are easier to configure and ready to be exported to MS Excel. The reports in ADP Workforce Now are, by default, exported in PDF. It can be exported to MS Excel but in a report format that requires manual effort to analyze. Rippling's accounting interface was set up in less than an hour. With ADP Workforce Now, we had four weekly meetings with a consultant, and still, the payroll journal report did not meet the requirements.
Do you think Rippling delivers good value for the price?
Yes
Are you happy with Rippling's feature set?
Yes
Did Rippling live up to sales and marketing promises?
Yes
Did implementation of Rippling go as expected?
Yes
Would you buy Rippling again?
Yes