Rippling Review
December 03, 2024

Rippling Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance
  • Learning Management
  • Rippling PEO
  • Device Management
  • App Management

Overall Satisfaction with Rippling

We use Rippling for payroll services in the US as well as for subsidiary outside the US. We also use rippling for expense reimbursement to our employees, credit card management and HRIS system. There is no payroll service providers which offers full range payroll services including credit card management. Our business problems was that there is no one system which has HRIS system also and sync with our ERP and Shareholder management tool. We evaluated many tools and no one crossed all the check marks which we wanted. We are so glad that we implemented Rippling which has incredible UI and amazing customer service.

Pros

  • Rippling UI is incredible
  • Customer service is beyond amazing
  • Credit card is very easy to use and receipt is uploaded automatically in just a click of a picture
  • One single source of truth and sync with ERP

Cons

  • International offering in more countries
  • Travel platform to be launched as soon as possible (it's in beta stage)
  • Vendor management and bill payment services can be offered
  • We had a positive impact on our ROI as we got rid of different tools
  • We were also impressed with expense management tools including HRIS
  • We used credit card management where we received cash back
Rippling has one of the best UI, customer service was incredible, lot more offerings for the value of money we are paying to them. We also noted that other service providers HRIS system was not as great as Rippling where it can connect with ERP (without syncing errors) and Shareholder management tools. No other service provider offered credit card offerings
Customer service is incredible. We have had no issues in implementation. We can build the report with ease and according to different needs of different departments. Never had any issues and I will rate their customer services is one of the best compared to other payroll service providers.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Very easy to use. One can go on their support portal and build the report and look for all the questions in their glossary. Also if you are not able to build the report of find the questions you can contact their service support and they come on zoom in just 2 minutes.
Rippling is suited for all the start up from 5 employees to 10000 employees. It provides a single source of truth for all the payment related to employees whether it is payroll or expense reimbursement. Rippling's HRIS system is incredible and offers services for countries where they are not providing services like Germany.

Rippling Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

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