Rippling is a top HR and payroll software
December 03, 2024

Rippling is a top HR and payroll software

Vishwak Ravi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Payroll
  • Benefits
  • Time & Attendance
  • Rippling PEO
  • Employee Management

Overall Satisfaction with Rippling

Rippling is the Employer of Record at my organization. We are distributed across many countries and Rippling is the one HR and payroll platform my organization uses. They process payroll in multiple currencies and take care of local labour laws, employment contracts etc. and free up the org from having to worry about all this.

Pros

  • Payroll processing in local currency
  • Employer of record for tax purposes
  • Leave management
  • Training courses

Cons

  • Customization options for workflows
  • Reporting and analytics of employee performance
  • Mobile app
  • Easily setup distributed teams across the globe
  • No need to worry about handling multiple currencies
  • Cloud native and no need to install any apps on company devices
Rippling has smoother onboarding since everything is online through their portal and very fast payroll processing for employees.
Their support staff are more aware of local rules and regulations.
Customer support resolution is very quick and almost always resolved over email without having to call or talk to any person.
Excellent Customer Support: Rippling offers responsive and helpful customer support. I had to contact them twice for resolving my payroll related issues and both times they responded with the correct information within a few hours of me raising a ticket.

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

User-Friendly Interface: Rippling has a clean and intuitive interface, making it easy to navigate and use.
Excellent customer service - Every time I had any query I just opened up the chat box and typed it. Within a day or two I would get a response in my email that resolves it.
Seamless onboarding experience - Uploading ID proof and all other documents was completely online but thorough.

Rippling Feature Ratings

Employee demographic data
8
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
9
Balance details
8
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
6
Pre-built reports
5
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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