Item: Rippling
Rating: 10
Author: Joanna Ireanne Pestaño

Overall Satisfaction with Rippling

Use Cases and Deployment Scope

Rippling is used for our Payroll and Leave application. So we can easily track our pay and our leave credits. The hours worked in a specific payroll period is transparently displayed as well as how many days we earned for our leave credits. This is the most convenient platform we ever had since I began working for Earth Breeze. The one we used last time had issues, and most especially made our pays super delay! Not only this, but we also couldn't track our leave credits since they don't have a feature like this in Rippling, which is why they had to purchase another platform for this. I believe our team availed Rippling because it offered many services so the value for money is on point!

Pros and Cons

Pros

Tracker for Leave Credits
Payroll
PTO Application

Cons

Customer Support

Alternatives Considered

Gusto and Deel

I believe our team availed Rippling because it offered many services so the value for money is on point! We also didn't face any issues with our pays so far, which makes us, the user, happy because we receive our pays in a timely manner!

Support Rating

I had once an issue with Rippling, but I believe it's more on our bank's end, since our pay was delayed. I contacted their customer support for assistance, but I didn't receive a timely response!

Key Insights

Do you think Rippling delivers good value for the price?

Not sure

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Rippling go as expected?

I wasn't involved with the implementation phase

Would you buy Rippling again?

Yes

Usability

Rippling was the best payroll platform we have ever since I joined this company! The simplicity and user-friendly features made it a winner!

Other Software Used

Gorgias, Shopify, Recharge, Microsoft SharePoint

Likelihood to Recommend

I like Rippling for its simplicity and user-friendly features. For example, when you need to look for something, you can easily know where to find it without a hassle! I also appreciate that when it comes to Payroll, I can easily track my pay. It arrives on time without issues! The features are laid back and can be navigated smoothly! The only comment I have where it's less appropriate is their customer support. I believe customer support plays a big role in a company especially if the consumer has an urgent concern. Receiving a response in a timely manner would totally make a big difference to the customers!

Rippling Feature Ratings

Comments

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The Best Payroll Platform ever!

Modules Used