Rippling Review
February 10, 2025

Rippling Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rippling

Rippling has been a great asset to our team for efficient and seamless hourly tracking, running payroll, and standardized onboarding processes and documentation.

Before Rippling we had to use multiple software to accomplish all of our employee's needs, now we can have all systems in one place. It has made our office systems much more efficient.

Pros

  • Signing on-boarding documents and offers
  • Hourly employee hour tracking
  • Running Payroll
  • Collecting & storing employee information

Cons

  • Improved User Interface
  • Expand Third-Party Integrations
  • Unclear Pricing Structure
  • We were able to go from 3 software to manage all employee needs to just Rippling
Rippling provides a higher level of customization and flexibility compared to Gusto. Including workflows, and reporting. Rippling provides a robust self-service portal where employees can manage their own benefits, time off, and other HR-related tasks that I haven't found as great in other software.
In my experience chatting with Rippling support has been inconsistent. The response time can vary from quick answers to delayed time- when you have more urgent questions/needs this can be frustrating. I have also had a variety in knowledge and have felt that my questions need to be escalated before I get an answer.

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Rippling is a great all-around software that is fairly easy to use for all employees. Some features have a more intuitive user interface than others, and think there could be some improvements in improving all features and less focus on expanding features until current ones have continued improvement.
Rippling has been a great tool for our mid-sized company (50-100 employees), been great for creating on-boarding processes and managing employee needs. I could see a larger company running into issues using Rippling.

Rippling Feature Ratings

8.4
Employee demographic data
10
Employment history
10
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Compliance data (COBRA, OSHA, etc.)
8
9.3
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
8
9.0
Approval workflow
10
Balance details
8
8.5
View and generate pay and benefit information
7
Update personal information
8
View job history
9
View company policy documentation
10
Asset Management ()
Not Rated
7.7
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
7.8
Performance plans
8
Performance improvement plans
7
Review status tracking
7
Review reminders
8
Multiple review frequency
9
Succession Planning ()
Not Rated
9.5
New hire portal
10
Manager tracking tools
9
6.3
Corporate goal setting
6
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
6
8.0
Notifications and Alerts
8

Comments

More Reviews of Rippling

  1. Home
  2. HR Management Software
  3. Rippling Reviews
  4. User Review of Rippling