4 out of 5 stars for Rippling. Pros outweigh any cons
January 15, 2026

4 out of 5 stars for Rippling. Pros outweigh any cons

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Employee Management
  • Payroll
  • Benefits
  • Time & Attendance
  • Finance

Overall Satisfaction with Rippling

We use Rippling for time tracking, benefits admin, payroll, performance management, onboarding, and credit card & expense management.

Pros

  • Payroll: it shows exactly what has changed for each individual from cycle to cycle, so I can easily flag any issues
  • Reviews: Very easy to set up and to customize, and able to set different due dates for different aspects of the review process (and set different forward facing and internal due dates)
  • Spend/Finance: Can't say enough about how nice it is to manage our credit cards, expenses, and reimbursements all from our HR platform. It's one of their newer offerings so there are improvements that could be made, but it's still a huge step up for us from how we were managing these, from both the admin side and employee user experience.

Cons

  • Benefits Admin: The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to. We've opted for a bandaid fix for now, which means that some employees' information is incorrect, and are really hoping that they make product changes before our next Open Enrollment cycle at the end of the year.
  • Payroll/Benefits Deductions: Due to the contributions issue, I have to manually update payroll deductions. This hasn't been quite as smooth as it should be, and there have been some challenges getting the Benefits deductions area to correctly sync with Payroll.
  • Work Emails: We've opted not to connect our company email with Rippling, and because we're not using that feature, it's not allowing us to enter work email addresses at all in individual's profiles. It's not a huge issue, but is inconvenient. Our implementation manager said that there should be a way to fix this, but our account manager wasn't able to provide much guidance so I haven't looked into it further.
  • Accounting team is able to get month end done quicker due to Rippling Spend - thanks to the ease of use of the credit card and expense management function, employees are staying on top of their expenses and transactions are approved in a timely manner
  • Employees have noticed that the new product is better than our previous one, and voiced approval/thanks
  • The review process (being able to set different due dates for different aspects of process; ability to nominate peer reviews in system) is superior to our previous system and gives our reviews a more polished and less complicated feel

Do you think Rippling delivers good value for the price?

Yes

Are you happy with Rippling's feature set?

Yes

Did Rippling live up to sales and marketing promises?

Yes

Did implementation of Rippling go as expected?

Yes

Would you buy Rippling again?

Yes

Would give it a 10, but it's almost so robust that it's complicated. That said, once you're used to it, it's very user friendly
We're a smaller company and Rippling has a lot of features that would be amazing for large organizations - we're just not big enough to need them or find value in them, but it's still great for a company of our size (~50 employees/contractors). For a truly small company, maybe 20 employees or less, I think Rippling would just be too robust to be worth it

Rippling Feature Ratings

8.8
Employee demographic data
Not Rated
Employment history
5
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.8
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
5
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
8.7
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
10
8.3
View and generate pay and benefit information
9
Update personal information
10
View job history
6
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.0
Report builder
9
Pre-built reports
7
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
6.0
New hire portal
6
Manager tracking tools
Not Rated
9.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
10
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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