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Rubrik Review
Updated February 24, 2021

Rubrik Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Rubrik

Rubrik is used as the single backup platform within the business, ingesting data from virtual (VMware) and physical hosts alike. Applications protected include Exchange, SQL and Oracle and Office 365
  • Replication to cloud
  • SLA based backups
  • Data immutability
  • Single platform
  • Out of the box reporting could be better - However the API interface allows the generation of custom reports and the ability to retrieve any detail from the system
  • It’s improved operational efficiency, as we now don’t have to spend time scheduling backups, and has created very tangible savings. In the next 5 years we expect to save over 55% switching from our legacy provider to Rubrik. It’s also mitigated us against any future data centre blackouts through its Azure replication capabilities - while significantly reducing our power consumption and footprint in the data centre.
Completely fresh way of looking at backup. Rubrik removes the need for separate software, server, storage, networking and DR replication stacks; providing a simple to install, simple to configure, simple to manage single all-in-one unit. This reduction is complexity allows the operations team to spend time developing rather than continuous housekeeping/management.


Do you think Rubrik delivers good value for the price?

Yes

Are you happy with Rubrik's feature set?

Yes

Did Rubrik live up to sales and marketing promises?

Yes

Did implementation of Rubrik go as expected?

Yes

Would you buy Rubrik again?

Yes

From our experience, Rubrik has been well suited to our multiple platform, multiple application environment. Unboxing, racking n' stacking, base configuration and connection to our environments was simple, with the first backups being taken within 2 hours of delivery.

Rubrik does however rely on more modern versions of operating systems and hypervisors - environments running out dated 32bit platforms may find Rubrik can't support those services.

Rubrik Feature Ratings

Data Center Backup
9.3
Universal recovery
9
Instant recovery
9
Recovery verification
9
Business application protection
9
Multiple backup destinations
10
Incremental backup identification
9
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
9
Flexible deployment
9
Management dashboard
10
Platform support
9
Retention options
9
Encryption
9

Using Rubrik

15 - IT
5 - 5 members in the team that supports Rubrik....but the time they spend doing so is minutes per day.
  • Backup
  • Recover
  • DR
  • BC
  • Test and Dev sandboxing
  • Data management - compliance reporting etc
Because it is the only product that we have ever bought that does what its supposed too.

Evaluating Rubrik and Competitors

Rubrik Implementation

Quick, easy and supported by a great team of knowledgable engineers
  • Implemented in-house
Change management was minimal
  • None

Rubrik Support

On the phone, web or email, you speak to a technician at the first point of contact. This has meant the limited number of calls we have had, have been dealt with quickly and smoothly.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes we did and there is only one level of support.
During the initial implementation phase, the engineering team were fantastic in getting us up and running.

Using Rubrik

As I've said previously, the product does exactly as its supposed too
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Integration with VMware
  • Integration with Public Cloud Services
  • Initial setup
  • None