Sage Intacct: A great and always improving accounting solution
April 24, 2021

Sage Intacct: A great and always improving accounting solution

Christopher Smiley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is being used solely by our accounting department. We implemented Intacct in 2019 as a huge upgrade from our legacy system, Microsoft GP. The ability to generate reports and trial balances that span across all of our entities has been a great time saver, as have the ability to use allocations.
  • Allocations [that] allow you to spread expenses or revenue across multiple GL dimensions such as customers, departments, and classes. Instead of manually creating an allocation for a given expense that may be spread among ten different customers, you create an allocation once and just choose that allocation when posting your AP bill or journal entry.
  • Reporting can be filtered to show only a specific entity or the report can show all entities combined. You can also set up groups [that] would allow you to run a report for 3 of your 5 entities for instance.
  • If you use an allocation to post an entry, the GL detail report currently does not show how that allocation split the entry. The report shows what allocation was used, but does not show you which customer, department, and class the revenue or expense was coded to.
  • Search fields for GL entries, AR, and AP can only be used by knowing the start of what you are searching for. For instance, if you have a customer named The Funny Pages, your search has to start with The. You cannot type in just Funny or Pages.
  • Search fields for dates [are] limited. If I want to filter on all March 2021 journal entries, I can only filter on 03 (March) which would pull in March entries across all years in the system, or I could type 03/31/2021, but that would only give me entries for that specific date. There is [no] way to tell the system to give me all entries for March 2021 only.
  • We have seen a very positive ROI impact [with] respect to time savings by utilizing allocations and multi-entity reporting.
We have utilized, and seen the benefit of, automatic approval processes related to AP Bills and posting journal entries. We no longer need to manually inform the approver that they need to approve something in the system.
The multi-entity functionality has been useful for us. We have five entities and can post entries to any of them without needing to switch which entity we are logged into.
Sage Intacct is fairly easy to implement and customize. We utilized an outside vendor to do the heavy lifting at the beginning, but then I finished the process of setting up the system for our users myself. It is a reasonably intuitive process.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Microsoft Dynamics GP and SL are both very antiquated systems. They are rigid and do not offer much customization. Quickbooks is affordable but lacks in its reporting functionalities for a mid-sized business. Xero is a decent system but is not as powerful as Sage Intacct.
Sage Intacct is great for medium-sized B2B companies. I'm sure it works well for B2C as well, I just have not had the opportunity to use the system in that capacity yet. While Intacct can certainly serve small companies, it may be too cost-prohibitive for those enterprises compared to a simpler product like Quickbooks. I do have experience using Intacct for a large enterprise.

Sage Intacct Feature Ratings

Accounts payable
9
Accounts receivable
9
Cash management
9
Bank reconciliation
8
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
10
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
10
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
10
Enterprise Accounting
Not Rated
Configurable Accounting
10
Centralized Rules Framework
10
Standardized Processes
Not Rated
Inventory tracking
Not Rated
Location management
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
End-to-end order visibility
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
10
Custom reports
8
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
10