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New user, love Sage so much
Updated September 01, 2023

New user, love Sage so much

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We use Sage for all of our purchasing, payments, and reimbursements as well as so many other things. It has helped us streamline all of our processes into one application and the support has been outstanding throughout the entire process. Every single day we learn more and more things that Sage Intacct can do, and we cannot wait to explore all of the features.
  • Staff Reimbursements
  • Purchasing
  • Expenses
  • Instructions on paying staff via ACH
  • Positive is the amount of time and energy it has saved our team
We are only starting out using Sage but I bet we will be able to automate so many processes over the next 2-3 years thanks to Sage.
The vendor helped and Sage was helpful as well.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

Yes

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Very well suited to reimbursing our team members.

Sage Intacct Feature Ratings

7.9
Accounts payable
8
Accounts receivable
8
Cash management
Not Rated
Bank reconciliation
8
Expense management
8
Time tracking
7
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
7
Electronic tax filing
8
Self-service portal
9
Global Financial Support
Not Rated
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
8
Configurable Accounting
8
Centralized Rules Framework
8
Standardized Processes
8
8.5
Inventory tracking
8
Location management
9
8.8
Pricing
9
Order entry
10
Credit card processing
9
End-to-end order visibility
7
10.0
Reimbursement management
10
9.3
Dashboards
10
Standard reports
9
Custom reports
9
9.0
API for custom integration
9
Plug-ins
9
9.0
Role-based user permissions
9
Single sign-on capability
9

Not-For-Profit Usage

Hi-Tech Usage

COVID-19 Updates & Changes

Using Sage Intacct

Evaluating Sage Intacct and Competitors

Sage Intacct Implementation

Sage Intacct Training

Configuring Sage Intacct

Yes - we have customized the interface extensively - na
Yes - we have added extensive custom code - na

Sage Intacct Support

ProsCons
Quick Resolution
Knowledgeable team
Quick Initial Response
Poor followup
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Yes - na

Relationship with Sage

Using Sage Intacct

ProsCons
Relatively simple
Technical support not required
Consistent
Convenient
Familiar
Do not like to use
Difficult to use
Not well integrated
Slow to learn
Feel nervous using
  • na
  • na
  • na
  • na
  • na
  • na
Yes - na

Sage Intacct Reliability

Integrating Sage Intacct

Upgrading Sage Intacct