An absolute time-saver for high-volume InsideSales teams
Updated August 06, 2019

An absolute time-saver for high-volume InsideSales teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with SalesLoft

My team is responsible for setting up meetings with potential clients to discuss how we can further partner, across a number of different practice areas. It's used within 2-3 departments within our organization in order to minimize time spend tracking and keeping up with emailing our prospective clients on a day to day basis. It allows us to more efficiently work, saving me and my team a significant amount of time and effort.

Pros

  • Great organization
  • Time Saver
  • Helpful client success team

Cons

  • Email formatting is not great
  • Link to Salesforce can be difficult at times
  • Email often breaks connection
  • Email numbers have improved
  • Increase in meetings set per week
  • Decrease in mistakes across emails
Generally speaking, we receive great support from their team. Whenever I have a specific question about a feature, I get a response quickly, and the next step is almost always to set up a call to discuss what I'm trying to do, and I get a walk-through quickly covering the feature I'm having trouble with.
Once it's set up, SalesLoft's integrations work pretty well. My Gmail link fails now and then, and I have some difficulty getting everything to properly link in Salesforce, but that doesn't happen all too often. Other than that, things do seem to work pretty well and don't get in the way of me trying to get my job done.
A couple reasons:
  1. Layout within SL was better than the competition, and seemed much more straightforward. From the demo on, ease of use seemed very clear and.
  2. The sales team was simply better. I felt like we'd have more support when working with them, and that our business would be much more of a partnership
Highly recommend SalesLoft for use within any sales role. For inside sales, it's key to staying organized and keeping messaging consistent across reps, and testing what does and does not work in outreach. For outside salespeople, there's a lot of value in tracking who is looking at your emails, and when your team is contacting key clients. I already really like that reps across teams can see who has been reached out to - this way we don't cross wires and get in touch with the same person at the same time.

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