Very tight integrations make Salesloft incredibly valuable.
Updated February 15, 2021

Very tight integrations make Salesloft incredibly valuable.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SalesLoft

SalesLoft is being used across a few segments of our business. The Sales Development team, the Account Executive/ Account Managers and a few members of the customer success team. It is used as an organization tool and also to automate outreach, and account management through email and call cadences. It allows users to easily log their activities within our CRM through direct integration.
  • Automatically tracks and logs activities to our CRM.
  • Cadences allow users to intelligently manage and coordinate outreach efforts to new and existing prospects.
  • Email automation, lets users personalize at scale.
  • Integrations with Salesforce, Owler etc. provide insights into new and existing accounts.
  • Some of the email notifications get confusing if there are others copied on correspondence.
  • Overall very happy with Salesloft, having a hard time thinking of things I wish it did better.
  • I cannot imagine doing my job without it at this point.
  • Greatly increases the amount of prospects we can reach out to.
  • Personalization at scale has been incredibly valuable.
Conversation intelligence has been a pretty cool feature. Honestly I mainly use it as a mechanism to record calls. I take these call recordings and tend to review them to make sure I am not missing anything in my follow up, and to substantiate the notes I took during the call. Important for AE's to hear the conversation between the prospect and SDR as well.
I am subscribed to their update/support email mailer. They always provide timely updates when something is not functioning properly which we all appreciate. I have never really had an issue that has dragged on longer than half a day to a full day. Overall happy with the support.
I was not responsible for setting up the integration but I reap the benefits. There is a direct integration between Salesloft, Salesforce, Gmail, and my Google calendar. The calendar integration has been a game changer for me in terms of being able to set meetings with prospects and customers. Very happy with how Salesloft integrates with the rest of our tech stack.
  • Outreach
I haven't spent time looking into Salesloft competitors. The only one I am really aware of is Outreach. I have friends at different companies that use Outreach and they seem to be pretty satisfied with its functionality and usefulness. I can only speak from my personal experience which is only with Salesloft.
Sales development representatives using cadences to coordinate/ plan their outreach is very effective. The leads they are reaching out to are generally warm/come from events. Being able to quickly and easy follow up with them is key to their success. As an account executive I generally use SalesLoft as a dialer through salesforce and to log email activities through Gmail.