Product Review - SAP Commerce Cloud
November 30, 2025

Product Review - SAP Commerce Cloud

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Commerce Cloud

We build B2B and B2C applications. Enabling customers to sell products online. We do end to end implementation and integration in the IT landscape

Pros

  • B2B Commerce
  • Integration with S4Hana backend ERP

Cons

  • Solr - AI based integration
  • Headless commerce - still quite complex
  • B2C Commerce - lacks major B2C features (example : wallet, loyalty etc)
  • although there is positive ROI, time to market and lead time to see benefits is too long
Refer previous responses

Do you think SAP Commerce Cloud delivers good value for the price?

Not sure

Are you happy with SAP Commerce Cloud's feature set?

No

Did SAP Commerce Cloud live up to sales and marketing promises?

No

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

Well Suited for B2B Commerce, not as good for B2C Commerce.

Cloud operation support is very slow

SAP Commerce Cloud Feature Ratings

4.8
Product catalog & listings
8
Product management
8
Bulk product upload
5
Branding
3
Mobile storefront
7
Product variations
7
Website integration
3
Visual customization
1
CMS
1
4.0
Checkout user experience
4
1.0
eCommerce security
1
1.0
Promotions & discounts
Not Rated
Personalized recommendations
1
SEO
1
4.6
Multi-site management
7
Order processing
4
Inventory management
1
Shipping
1
Custom functionality
10

Comments

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