Overall Satisfaction with SAP Sales Cloud
Within Atlas Copco, SAP Sales Cloud has been rolled out worldwide across different business areas. With one large system, each layer of the company has a view of the performance, without losing focus on their local sales, leads and opportunities. SAP Sales Cloud is mainly used in the full lead to cash process, with a sales quote integration towards SAP S/4HANA. This allows a smooth transition from quoting and ordering to delivery. The main challenge was the separation of data between countries and business areas, but with the help of SAP, we managed to setup a single process of rollout for each sales organisation rolling onto the system!
- Better follow up on outstanding opportunities allowed for more business revenue.
- Customer 360 give allowed for improved deal win ration.
- Approval flow reduced wrong quoting to customers.
Our Sale Engineers are able to have a 360-degree view of their customer's thanks to the seamless integration with SAP
S/4HANA. It allows them to leverage the information to close the deal.
Creating complex quotes or ordering spare parts is
also easy with the integration of SAP CPQ, making quotes for custom machines a
breeze. I can speak for the user base that they are all positive about the ease of
use of the system!
S/4HANA. It allows them to leverage the information to close the deal.
Creating complex quotes or ordering spare parts is
also easy with the integration of SAP CPQ, making quotes for custom machines a
breeze. I can speak for the user base that they are all positive about the ease of
use of the system!
Next to Microsoft Dynamics, it's a clear win for SAP Sales Cloud! With Salesforce there is a tie but the seamless integration with other SAP systems gives SAP Sales Cloud the edge over Salesforce.
Do you think SAP Sales Cloud delivers good value for the price?
Yes
Are you happy with SAP Sales Cloud's feature set?
Yes
Did SAP Sales Cloud live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Sales Cloud go as expected?
Yes
Would you buy SAP Sales Cloud again?
Yes