SAP Sales Cloud
December 29, 2025

SAP Sales Cloud

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

SAP CRM (legacy editions)

Modules Used

  • Sales CRM

Overall Satisfaction with SAP Sales Cloud

Predictive analytics for sales performance. Handels multiple sales channel.
Support APIs for custom extensions.

Pros

  • Predictive analytics
  • Strong integration with ERP
  • Optimized for mobile devices

Cons

  • Requires significant time and expertise to set up
  • High cost for licensing and customization
  • Performance issues in large data sets
  • Its predicted for sales performance
  • AI driven actions
  • Enterprise grade security
It handled multiple sales channel. Seamless integration with SAP ecosystem and third party tools. Supports API's for custom extensions which helped us a lot.
SAP Sales Cloud helped our organization to scale sales order and it gives omnichannel support for sales.

Do you think SAP Sales Cloud delivers good value for the price?

Yes

Are you happy with SAP Sales Cloud's feature set?

Yes

Did SAP Sales Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Sales Cloud go as expected?

Yes

Would you buy SAP Sales Cloud again?

Yes

SAP Sales Cloud is well suited for preditive analysis and strong integration with ERP, S/4 HANA. AI driven recommendatons for next best actions.

SAP Sales Cloud Feature Ratings

9.8
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
9
Channel / partner relationship management
9
9.7
Case management
10
Call center management
10
Help desk management
9
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Comments

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