Overall Satisfaction with ScienceLogic
Used in monitoring IT infrastructure items, helps in the correlation of events and collaborates in a proactive vision.
- Correlation of events, avoiding unnecessary tickets.
- Agility in service due to effective monitoring of the problem device.
- I believe the price still needs to be improved.
- The decrease in ticket numbers, make an analysis of the incident more effective.
- High cost.
Not Sure
As discussed earlier, visibility has improved greatly due to the correlation of events.
Using it for the improvement of the current tool.