10 Years through thick and thin.
Updated April 21, 2020

10 Years through thick and thin.

Charles Wood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

We use ScienceLogic across our organization for monitoring and asset management. As an MSP, ScienceLogic gives us the insight needed to ensure a quick response to issues arising on critical infrastructure that would affect us internally as well as our customers.
  • ScienceLogic is generally quick to respond to issues we find.
  • ScienceLogic provides very detailed monitoring solutions for the major product vendors.
  • QA does not test the product to the scale that some customers may use it leading to potentially revenue impacting outages.
  • Documentation around some of the power-packs released for public consumption.
  • Certain things have been broken in the existing UI and have gone overlooked while developing the "new" UI.
  • Proactive monitoring of storage arrays has saved both us internally and many customers from potential revenue impacting events.
  • We were able to consolidate multiple legacy monitoring platforms into ScienceLogic saving us > 100k in product licensing fees.
Yes - Traverse, Nagios, MRTG, Hobbit, Zabbix, PRTG, Cacti
ScienceLogic has given us very detailed visibility across our infrastructure.
We are now using ScienceLogic to monitor Nutanix, CommVault, and Zerto.
Currently no automation of workflows.
  • Domain registration monitoring
ScienceLogic is a much more mature and robust than the previously used platforms (that are not even available in the selection above). SL is the whole package when it comes to a customizable solution for monitoring, ticketing, and external system integration. They are constantly improving the offering.
ScienceLogic is well suited as a monitoring platform. Asset management is built-in but could use some improvement.