Integration Leaders
April 25, 2019
Integration Leaders
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic
It is used across the whole organization in both Network and IT. Currently transitioning from a satellite network to ScienceLogic from Netcool. And we are now adding IT to ScienceLogic.
- Support
- Assistance with deployment and upgrades.
- Communication
- Communication surrounding systems (SyncServer to IS, for example) is being retired.
- Positive: as we have been able to train resources internally to develop and support. Our old product required expensive consultants to support.
Yes - Netcool. We had to rely on expensive external consultants to support Netcool. We made a conscious decision to move to ScienceLogic because we were going to develop internal talent to support.
Yes, it helped us with our discovery of systems which should have been retired. We identified these systems and freed up resources. We have made great strides in supporting our network using ScienceLogic.
We look to support integration with ServiceNow to enable automation. We are also looking to monitor wifi access points which are being driven as a new business model.
Waiting on IS deployment internally. It is something we are looking forward to.
- Discovery option.
Much Better. Support in-house and ease of use compared to Netcool.