Science Logic Review
July 19, 2019
Science Logic Review
Score 9 out of 10
Overall Satisfaction with ScienceLogic
Science Logic is primarily used for Enterprise and Datacenter devices health monitoring. It is used by the IT managed service operation department for monitoring their respective supporting devices. It helped to monitor device health like all inventory data as well as active load carrying. It is integrated with other tools in Enterprise management that can help assurance of services for the respective department.
- Positive - more precisely monitor devices.
- Negative - from an internal tool to Science Logic collector I can easily go but not the reverse way, not sure if that can be possible.
Yes - Enterprise Monitor tool was replaced by Science Logic as the replaced one was a very old tool and It also has its own limitation, Science Logic came with lot of thing and flexibility which is helping the engineers work more precisely for their devices. It is helping creating support request from the log itself that is require to address the issue.
As ScienceLogic has many data definitely we have more visibility for infrastructure devices and supporting application. Many things can be verified from log itself, Interface GUI status is one of the examples like that it has modules and user interface data available at one click for which no need to login also into the devices. for which we had to depend on different tool earlier
I support for our own existing as well as newly added devices and that help to assure infra services running without issues and if any issues reported that can be addressed appropriately in timely manner.
It helped with integrating other tools like service-now, automatically pulled the data from it like, DNS name, monitoring priority, etc.
Enterprise Monitor, own developed tool by current organization, It was an old tool and has its own limitation. Even limitation for add on features. So organization needed new tool with flexibility of integration with existing environment. Science Logic tool met the expectation and so it is with us now as our primary tool.