Adaptability in Cloud
July 27, 2019

Adaptability in Cloud

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic

We have configured ScienceLogic to monitor our client server, along with networking components. It is being used across the whole organization, and helps us monitor everything related to networking. All the switches, Linux/Windows servers, cloud accounts, and everything else is being configured for monitoring in the same tool. It does provide a one-time resolution for all the networking related monitoring.

Pros

  • Monitoring detailed information for servers and networking components.
  • Provides graphical representation of various services configured for cloud accounts.
  • A knowledge-base which helps configure every detail.

Cons

  • The interface is a bit cluttered, as it offers so many options.
  • The GUI could be better.
  • A precise explanation regarding various ISO downloads available.
  • Needs monitoring to make sure the servers along with networking equipment issues being reported promptly.
  • There is minimal downtime in resolving issues as they are reported correctly.
  • We've seen no negative impacts yet.
Yes - The product used was Nagios. Nagios can be used for monitoring servers, but for networking components or accounts, it cannot be monitored. Also, the plugins available are limited, and only provide basic functionalities to work with. When lots of devices have to be monitored, Nagios didn't seem to be the right choice.
When adding a cloud account, ScienceLogic creates a graph of various services configured under the same account, along with all the configuration settings associated with each one. This increases the availability, as different services are not displayed on the same page in the cloud. Here everything is automatically fetched and displayed for convenience.
We are using the same for business growth. The clients sign up with us for having a high availability infrastructure, and this can be achieved only via monitoring to the maximum possible extent. All the various services along with hardware have to be configured, and ScienceLogic makes the same hack a lot easier.
We need to have a single server or multiple servers configured for the various ScienceLogic components to work together. Then device or server details can be configured to be monitored. An agent can also be installed in certain servers to be monitored, as it keeps communicating with the main system.
  • Monitoring is what it's mainly used for.
  • Alerts have been set up to support engineers based on severity levels so that they are notified.
  • Issues raised are commented in ScienceLogic so that multiple engineers can work seamlessly.
Nagios has a simple interface which can be used for a handful of devices, but not the entire networking infrastructure. Whereas ScienceLogic can be used to monitor the entire infrastructure to quite a high level, so that we can make sure that the infra is highly available and stable.
Below are the scenarios where it's suited:
- monitoring the Linux/Windows server.
- monitoring networking components like switches.
- monitor various services in cloud accounts.

Below are the scenarios where it's not suited:
- paid product.
- not a lot of information in online forums other than that of the product itself.
- support takes time for replies.

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