Better monitoring with in Budget
December 28, 2019
Better monitoring with in Budget
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic SL1
We are currently using ScienceLogic SL1 for infra and network monitoring for one of our clients. It's been enabled for all IT environments of the client organization. It helped the client to forward alerts to SNOW and getting alerted to the minor and critical issues.
- Easy integration with SNOW
- Multi protocol / services monitoring
- Multiple power packs for different vendor devices
- Out-of-box reports are not useful; need paid support for any modification.
- Normal incident takes more time to resolve from SL1 support.
- Bugs left unaddressed
- Proactive alerting/notification
- Simple setup/installation process
Previously my client didn't have any monitoring in place. ScienceLogic SL1 helped in quick setup and integration with Servicenow. Multiple run-book actions helped us create multiple alerts with different types of alerting sources. It offers an easy way to suppress low-level alerts or events. It helps us to monitor multiple services in infra like AD, DNS, and hyper-v, etc.
SL1 integration with SNOW works well. CMDB sync process is a little hard for me as we have to define every model of the devices in integration to get sync with CMDB of SNOW.
- IPSec alerting
- Alerting of critical events