If you want to be alerted...
April 20, 2020

If you want to be alerted...

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

ScienceLogic SL1 is being used to monitor nearly all network-connected devices across the organization, however, it's really only used by the IT department. It alerts us when a device is down or unreachable and can also be an early indicator of network degradation.
  • Alerts can be really granular, allowing a small subset or large group to be notified of a particular event.
  • Alerts can be suppressed or put into a monitoring mode to allow teams to focus on urgent matters.
  • I'd like to see critical ping options have customizable time periods.
  • The system could be improved by allowing for less clicks and tab surfing.
  • I don't have any hard numbers at this time.
Absolutely, ScienceLogic provided a consolidated view in the NOC, allowing for a dashboard that makes action items apparent.
Not aware of anything at the moment.
ScienceLogic is integrated with ServiceNow, allowing incidents to be created when there's an issue. If configured incorrectly, this is an absolute mess and creates a ton of unnecessary paperwork. If configured correctly, it can be a powerful tool for assigning work to teams that need to chase down and issue and for creating a paper trail for issues.
I liked the ease of use and the fact that I had less clicking to do in Statseeker. I believe ScienceLogic SL1 allows for more customization.
ScienceLogic SL1 is great as an early indicator and nicely consolidates events when digging into a device. It's more suited for a NOC and alerting than for a team that needs more details. This is a first step that says "okay, I need to go see what's going on with this device or the network at this site."