If you want to be alerted...
April 20, 2020
If you want to be alerted...
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic SL1
ScienceLogic SL1 is being used to monitor nearly all network-connected devices across the organization, however, it's really only used by the IT department. It alerts us when a device is down or unreachable and can also be an early indicator of network degradation.
- Alerts can be really granular, allowing a small subset or large group to be notified of a particular event.
- Alerts can be suppressed or put into a monitoring mode to allow teams to focus on urgent matters.
- I'd like to see critical ping options have customizable time periods.
- The system could be improved by allowing for less clicks and tab surfing.
- I don't have any hard numbers at this time.
Absolutely, ScienceLogic provided a consolidated view in the NOC, allowing for a dashboard that makes action items apparent.
Not aware of anything at the moment.
ScienceLogic is integrated with ServiceNow, allowing incidents to be created when there's an issue. If configured incorrectly, this is an absolute mess and creates a ton of unnecessary paperwork. If configured correctly, it can be a powerful tool for assigning work to teams that need to chase down and issue and for creating a paper trail for issues.
I liked the ease of use and the fact that I had less clicking to do in Statseeker. I believe ScienceLogic SL1 allows for more customization.