From a non-technical view
April 20, 2020
From a non-technical view
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic SL1
We use ScienceLogic SL1 to provide managed services (monitoring) to our customers, either as a hosted service or on-prem. The services cover any or all of the customer's ICT departments. It aims to provide a single view of the whole estate to customers and assists with vendor management.
- Event detection
- Reports have intermittent bugs. Not all options are available for all reports, such as device categories are not available in many reports.
- More modern looking dashboards
- I don't have a view of this information.
Not Sure
ScienceLogic SL1 gave our customers and their vendors an objective view of the real state of their environments. Vendors are being exposed and more valuable information is available to customers to manage their vendors.
New deployments are in the pipeline.
Only some incident management and escalation processes.
- Not sure, we are only starting to work with SL1 now