SL1 review
April 22, 2020

SL1 review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

We are using it for event monitoring of our infrastructure.
  • Infra monitoring.
  • Integration with other ITSM tools.
  • Easy setup.
  • Not a multi thread process, trouble when there are multiple incidents.
  • Difficult to understand script used.
  • Need to install agents.
  • Able to alert people when there is an event.
  • Reduce downtime.
  • Reduce incidents.
We are using to support existing infra.
We have integrated with Serena ITSM and it's working fine.
  • Integrate with ITSM for all escalation.
  • Close event tickets.
  • Automated end-to-end Event Mgmt.
  • HCL BigFix (formerly from IBM)
Infra monitoring is good.
Integration to ITSM tools needs some work.