SendGrid - Not for everyone.
July 29, 2018

SendGrid - Not for everyone.

Jennifer Lott | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Modules Used

  • SendGrid Email API

Overall Satisfaction with Twilio SendGrid

SendGrid was being used to send emails to users who signed up for newsletters. It was being used by the organization as a whole.
  • SendGrid sends emails on time.
  • Has email send reporting.
  • Lets you customize your emails.
  • Analytics
  • Users unsubscribed, but open rate was improving.
  • ROI was decent.
  • Users were reached and the read reporting was alright.
SendGrid was used only because it worked well with the user database that was created. I did not choose it. I never liked it. I think Constant Contact and MailChimp are by far the better email services.
Sending multiple emails to different lists - there was no way to really tell which email was being opened by which group.