Helpful Tool for Managing Orders
Rachel Blankenship | TrustRadius Reviewer
February 25, 2020

Helpful Tool for Managing Orders

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Shopify Plus

Shopify is currently used as our ordering system for our company. All of the orders that are placed with our company are housed in this tool. We also process refunds, exchanges and situational replacements through this tool. It allows us to file all of our orders in one place to keep everything organized and easy to find.
  • Shopify moves quickly, allowing you to work through customer situations quickly, and efficiently.
  • If something goes down with the system, it is incredibly quick to fix those issues.
  • Within their Edit Order App, every time you open it up it will flash the page. You have to refresh the page to get it to stay so that you're able to utilize it.
  • It allows us to train our employees easy on this tool, allowing them to be able to place orders for customer correctly. And better able to assist our customers.
  • Allows us to keep all our order information in one place, and use that order information for our loyalty program and marketing.
It's a great tool to use for record keeping, accepting payments, and keeping all of your orders in one place. It's easy to navigate and easy to train new employees to use. It also allows us to utilize our loyalty program, by using the Swell app for our website. I wish that there was a way for us to be able to use a sandbox version of this tool, especially for training purposes. That would allow us to be able to train new employees on how to use the tool without messing with any of our actual orders.

Shopify Plus Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
9
Checkout user experience
8
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
9
SEO
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10