Item: Skype for Business, now part of Microsoft Teams
Rating: 10
Author: Gabriel Krahn

Use Cases and Deployment Scope

We use Skype for Business as a way to contact our colleagues in other units of our company overseas, and also our customers outside our network. With the file/image sharing, voice and video calls and the option to share your computer's controls with your chat-partner, Skype is a very good solution to shorten the distance between two continents.

Pros and Cons

Screen sharing.
Voice and video calls.
Text chatting.

It could run better on low-end computers.
Notification bugs have been known for a long time for Microsoft.

Return on Investment

Skype really proves itself when we reached the necessity to talk with people in other countries with low cost.

Alternatives Considered

Jabber and Webex Meetings

Support Rating

Direct support from Microsoft, what else would you want? :)

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Other Software Used

VMware Horizon (formerly VMware View), Microsoft Office 365, McAfee Endpoint Security

Likelihood to Recommend

Skype for Business is really good when you need to set up a way of fast communication between a lot of people at the same time without spending tons of money on cellphone/internal calls. Also a cheaper alternative to other group meeting solutions like Webex or Jabber.

Microsoft's solution to web calling

Overall Satisfaction with Skype for Business (formerly Lync)