Microsoft's solution to web calling
Updated October 09, 2019

Microsoft's solution to web calling

Gabriel Krahn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

We use Skype for Business as a way to contact our colleagues in other units of our company overseas, and also our customers outside our network. With the file/image sharing, voice and video calls and the option to share your computer's controls with your chat-partner, Skype is a very good solution to shorten the distance between two continents.

Pros

  • Screen sharing.
  • Voice and video calls.
  • Text chatting.

Cons

  • It could run better on low-end computers.
  • Notification bugs have been known for a long time for Microsoft.
  • Skype really proves itself when we reached the necessity to talk with people in other countries with low cost.
Direct support from Microsoft, what else would you want? :)

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Skype for Business / Lync (discontinued) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business / Lync (discontinued) again?

Yes

Skype for Business is really good when you need to set up a way of fast communication between a lot of people at the same time without spending tons of money on cellphone/internal calls. Also a cheaper alternative to other group meeting solutions like Webex or Jabber.

Skype for Business / Lync (discontinued) Feature Ratings

8.0
High quality audio
7
High quality video
7
Low bandwidth requirements
10
9.0
Desktop sharing
9
9.0
Calendar integration
10
Meeting initiation
9
Record meetings / events
8
10.0
Live chat
10
9.0
User authentication
10
Participant roles & permissions
7
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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