Microsoft's solution to web calling
Gabriel Krahn | TrustRadius Reviewer
Updated October 08, 2019

Microsoft's solution to web calling

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync)

We use Skype for Business as a way to contact our colleagues in other units of our company overseas, and also our customers outside our network. With the file/image sharing, voice and video calls and the option to share your computer's controls with your chat-partner, Skype is a very good solution to shorten the distance between two continents.
  • Screen sharing.
  • Voice and video calls.
  • Text chatting.
  • It could run better on low-end computers.
  • Notification bugs have been known for a long time for Microsoft.
  • Skype really proves itself when we reached the necessity to talk with people in other countries with low cost.
Direct support from Microsoft, what else would you want? :)

Do you think Skype for Business (formerly Lync) delivers good value for the price?

Yes

Are you happy with Skype for Business (formerly Lync)'s feature set?

Yes

Did Skype for Business (formerly Lync) live up to sales and marketing promises?

Yes

Did implementation of Skype for Business (formerly Lync) go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business (formerly Lync) again?

Yes

Skype for Business is really good when you need to set up a way of fast communication between a lot of people at the same time without spending tons of money on cellphone/internal calls. Also a cheaper alternative to other group meeting solutions like Webex or Jabber.

Skype for Business Feature Ratings

High quality audio
7
High quality video
7
Low bandwidth requirements
10
Desktop sharing
9
Calendar integration
10
Meeting initiation
9
Record meetings / events
8
Live chat
10
User authentication
10
Participant roles & permissions
7
Confidential attendee list
10