Communicating with employees and clients is easy with Skype for Business
September 15, 2019

Communicating with employees and clients is easy with Skype for Business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

Our company currently uses Skype for Business for communication purposes between team members and clients when client calls need to be made. We use it multiple times a week to keep in touch with co-workers, discuss projects or current/future workloads, and occasionally speak to clients through Skype for Business when project details need to be discussed.
  • Team communication
  • Clear voice calls
  • Ease of use
  • Improved mobile features
  • Quicker connections
  • Easier video capabilities
  • Better client communication
  • Better employee communication
Skype for Business is a bit more user-friendly to use than BlueJeans. BlueJeans is great, but I've had connection issues in the past, whereas I haven't had any problems with connections on Skype. I use both programs for different companies, and I'd say Skype if my go-to platform for communicating with clients/other employees.
Overall, I haven't had any major issues with Skype for Business, but the minor problems or concerns I have had were immediately corrected by the support team at Skype for Business. I was very happy with how everything was resolved, and I have not had any issues since this incident.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Skype for Business is well suited for any business looking for a good platform for communicating with both employees and clients alike. It is very easy to use and easy to set up, so there's no trouble there. It's simple to understand, and it doesn't have TOO many capabilities to make it confusing.

Skype for Business, now part of Microsoft Teams Feature Ratings

High quality audio
9
High quality video
8
Low bandwidth requirements
Not Rated
Mobile support
9
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated