Overall Satisfaction with Skype for Business (formerly Lync)
- Manages large numbers of users.
- The ability to share screens and collaborate across multiple desktops.
- The cost is something that is very affordable.
- It's harder to use with some Apple users.
- It's not as robust when you only have two users.
- You can't always use the presentation mode as easily as you should.
- Positive buy-in from execs.
- Great ROI, as it relates to remote workers.
- It can be a little stressful for non-tech-savvy users.
It's very well suited to compete against the "big players" in the video conferencing world. Even as it relates to "normal" Skype, it does a lot more, and a lot better. It might cost a bit more, but it seems to really work well when we get it going with a larger group for bigger presentations.
The support we have gotten has been great. We've had a few calls for helping Apple users, as they tend not to be as tech-savvy, and the support operators have been top-notch. We have had no other issues as it relates to their support team and working with our staff and faculty.
Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?
Are you happy with Skype for Business, now part of Microsoft Teams's feature set?
Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?
Did implementation of Skype for Business, now part of Microsoft Teams go as expected?
Would you buy Skype for Business, now part of Microsoft Teams again?
From a cost perspective, which we have to account for, it is very good, and I would recommend this to other schools of our size. It would not be as well suited for those only collaborating with a couple of staff/faculty members, as it is a bit over the top for that size. It is very well suited for meetings of 5+ users.