Wonderful product with simple integration and immediate results
Overall Satisfaction with Skype for Business (formerly Lync)
Skype for Business is used across the entire organization to simplify communication across the board. Anyone is able to reach out directly to someone else and that decreases the time for response as emails can take hours some times. It is also useful as an auditing tool to ensure employees are using resources appropriately.
Pros
- Easy roll out and simple set-up.
- Almost no learning curve for users, even the least experienced employees can figure out how to contact fellow employees.
- Simplified licensing.
Cons
- Need better remotes. I know this is a business software but inner team discussion should be light-hearted.
- Sometimes there is a delay between password changes on the machine and when Skype for Business recognizes it.
- Increased productivity by decreasing communication time.
- Increased morale by allowing employees to stay in touch with each other even in different departments.
Easier integration than some, but unlike Google Hangouts, it is not free. We chose Skype for Business because of the easier integration and simplified licensing when bundled with Office365.
Do you think Skype for Business / Lync (discontinued) delivers good value for the price?
Yes
Are you happy with Skype for Business / Lync (discontinued)'s feature set?
Yes
Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Skype for Business / Lync (discontinued) go as expected?
Yes
Would you buy Skype for Business / Lync (discontinued) again?
Yes
Comments
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