Uniqueness goes beyond the boundaries of communication
November 13, 2021

Uniqueness goes beyond the boundaries of communication

Aononna Tazin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams

We use this tool because it is compatible with all Microsoft products. We used to use Skype for Business (formerly Lync), now part of Microsoft Teams, to call and text our colleagues. We still use Skype for Business, but we don't use it nearly as much as we'd like to. Using it is more enjoyable because of its unique features, and it works seamlessly with Microsoft Outlook and other office applications. The UI is simple and easy to understand. With one click, we can join a team or chat with someone in groups, rather than open an app, search for the person, and then call or text them.
  • Organizations will appreciate the simple user interface and seamless integration with other Microsoft products with this excellent instant messaging app.
  • Teams can have multiple channels for different topics and make video calls and phone calls, and all communication is well organized within each Team.
  • Sharing documents is as simple as dragging and dropping them into a chat window. We can form our groups in a precise manner.
  • Integration with third-party apps and the ease with which it can be escalated to higher levels of communication also aid in streamlining workflow.
  • The conference call quality could be better, and it is expensive compared to other similar apps.
  • There are problems with connectivity in large meetings and the number of people who can attend is restricted.
  • File sharing and VoIP use a lot of bandwidth. Searching for old messages is a problem right from the start. Unfortunately, the search function is not practical.
  • It's included for free in the Office 365 bundle, and it improves productivity by providing simple, direct means of communication.
  • An easy-to-deploy method ensures that all employees can communicate with each other at all times.
  • Internal communication has become more efficient, and time management has improved due to the mobile app, which is highly user friendly.
Hangouts have the worst user interface I've ever seen on a web application. Skype is a separate purchase, while Office 365 includes Skype as part of the subscription. When it comes to competing with Skype, Hangouts needs an overhaul of the UI. We've made the switch to Microsoft Teams, and it has a lot more to offer. Skype for Business (formerly Lync), now part of Microsoft Teams, is a handy tool. The most pressing issue was a lack of bandwidth. As a result of their limited RAM and processing speed, the work computers experience significant lag. Simply put, it worked flawlessly.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

Yes

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Skype for Business is perfect for companies and organizations that already use Microsoft. One-on-one conversations and online calls are possible with ease thanks to this tool. No matter how many people are involved in the meeting, it will be successful. Microsoft Teams has proven to be highly adaptable in our experience with it.

Skype for Business, now part of Microsoft Teams Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Mobile support
9
Desktop sharing
9
Whiteboards
8
Calendar integration
8
Meeting initiation
8
Integrates with social media
8
Record meetings / events
8
Slideshows
8
Live chat
8
Audience polling
8
Q&A
8
User authentication
8
Participant roles & permissions
8
Confidential attendee list
8